I hate stupid people.

[TopGun]

So I've been working on this guy's system for the last day or so at the computer repair shop I work at. This guy bought a Tyan dual p3 motherboard from us several months ago, special order part that we do not support and take no returns on, he has to go through the manufacturer for support or replacements. Of course this is the kind of guy that wants to build it himself with his "genius" computer friends. Well after a month of screwing around with it himself he gives up and brings it in to us to look at. When I open up the case immeadiatly I see that one of the orb fans he has installed is backwards on the processor. So I pull it off and see that the fan has chipped off the corners of the core. I put a new fan on that fit properly without having to be installed backwards like the orb and to my amazement the chip actually still worked. I move on to find out that the primary IDE port is fried, it will not recognize any hd or cd-rom I plug in. So I call the guy and explain his motherboard is shot and his chip came very close to being ruined because of how the fan was installed.

He then brings in a lawer friend of his to intimidate us I guess. Turns out the lawer was the one supervising this system being put together! We explain everything again, how the fan was installed backwards and crushed part of the cpu and how the ide port was dead. Mr. genius lawer then explains to me that it's ok to install a heat sink backwards, all you have to do is make sure you have enough "goop" (thermal compound I think is what he meant...) inbetween the gap when the heatsink doesn't seat properly on the core!!@#!@ He decided to pay the diagnostic fee and take his computer with him. I am sure within the next few days he will be taking my boss to small claims court over the motherboard. Too bad he's going to loose for being stupid =/

 

[CoderFirstClass]

...we hope...That guy must be a real whiner.

 

[Scrapster]

: I hate stupid people.

We hate you too.

 

[khtm]

That guy sounds like a typical American -> quick to sue. :Q

/apologizes to those who are not typical

-khtm-

 

[yobarman]

he's going to sue for 12 million dollars because it's all your fault!

 

[Jzero]

It's amazing what people do.
I had some experiences, too:
Installing a network card, this girl's comp just stops booting. No reason. We take it to our campus repair shop and they clear the cmos and it works. Takes it back to her room and it no longer works. Take it BACK to the shop and the clear the CMOS again and it works again and they make her sign a release saying we wash our hands of this matter, your computer works, anything else is your fault.
She signs it.
We don't hear from her for months. One day she comes in and says we owe her a refund for the NIC, plus $300 b/c she had to get the mobo replaced and that they were going to sue if we didn't pay up. We kindly waved both the releases she had signed in her face and told her where to go, and also mentioned that she was a moron paying $300 for a no-name mobo (and this was in 1999!)

Other ones....girl gets her NIC installed and leaves. Comes back 15 min later with a mouse in her hand and says "I just got my network installed and now my mouse doesn't work."
Right. Try and blame us for you breaking your mouse. I look at the connector and the pins are splayed out like a corn circle.
"Uhhhh did you plug this in yourself?"
"No, my friend who knows a lot about computers did."
"Well your friend doesn't know jack b/c it's a rather fundamental piece of knowledge that you DON'T SCREW IN A PS/2 CONNECTOR!"
Lucky for her, I stood the pins back up and it worked!

Then a girl had a call in my bucket she couldn't get on the network. I went and set up her TCP/IP drivers, everything was good. 6 months later, I hear that she's suing b/c after her network connectivity was set up her computer needed $1200 worth of repairs. It was a 386 and was not worht $100.

People OFTEN came in with broken hardware with the intent of blaming it on us. Unfortunately for them, we A) made them sign a release saying we weren't responsible for any damage and B) before we did ANYTHING we plugged in the system and checked that EVERYTHING was working. ANything not working, we tell them immediately.
Some people would be like "My CD-ROM worked before! What did you do to break it?!"
"Uhhhh....we plugged your PC in and turned it on, you moron, now get out of here before I smack you."

I'm glad I'm no longer in tech support

 

[Carbo]

Lawyers............skunks.............slugs................

 

[Kelvrick]

<< "Uhhhh....we plugged your PC in and turned it on, you moron, now get out of here before I smack you." >>


Classic! HAHAHA!!!

Yes, tech support sucks. I especially love people who don't know jack and yet try to act like they do. Ahh... Of course, girls that keep on having to ask me to fix their computer are ok. The more time i spend on their comp, the better looking they ahve to be.

 

[AreaCode707]

ID-10-T errors

 

[killmeplease]

This is why you have to sign a 3 page document to buy a popcicle these days. Nobody's will to take personal responsibility for themselves.

I hope you have your policy in writing and that he signed off on it.

Sometimes it's nobody fault but my own. I understand this. I just wish most would.

 

[SammyBoy]

lmao....good ass stories guys

 

[jjones]

<< now get out of here before I smack you >>


rofl.

 

[bret]

lol funny stories.

 

[sirsleepsalot]

Got one...
This is during the time that the goverment was giving 500$ to families to buy computers with. It helped out a lot of not-as-priviledged families to get a PC and go online. Anyways, at the PC shop where I worked, we had a lot of computers to build (which is why I got my job there). We were selling anywhere from 50 to 100 PCs/day. Now, this is just a small place, 8 employees total, not all knew how to actualy build the PC from scratch (sales people). Anyways, there's no way we can keep up with all that and anyways, the providers can't either. So this guy comes in one day asking if his PC is ready. We check, we're still about 400 PCs away from that number so we ask him when he ordered the system. "3 days ago" he answered. Then he starts bitching about his PC not being ready yet, so the guy tells him very calmly that the waiting period is between 3 to 4 weeks for the system to be ready. The guy starts bitching even more so the clerk tells him to calm down as there's nothing he could do about it. Then he starts yelling:"I'll yell as much as I want to and I'll f***ing swear too". So the clerk tries again for a few minutes with the guy, but there's just no reasonning. So finally, he just takes the guys bill, hands him back his deposit and tells him, either you take back your money now and leave and get your PC somewhere else, or you wait it out like everyone else (normaly there's no refund on the deposit). Guy refuses to cooperate so he just takes the money back, tears up the guys bill (the guy didn't know that his order is still in the back store). Then the employee calmly tells him: "Now turn around and walk out that door, bubye. NEXT !". Now the guy is really pissed and demands to talk to the manager.
- "I am the manager, door's over there, bubye".
- "What?! What kind of place are you running here?!?!?! I demand to speak to the owner !!!"
- "I'm also co-owner, bubye"
Then the guy leaves swearing that he'll never step back in the store again...
The moral of this story is... well... stupid people never win??? I don't think there really is a moral. Anyways, the guy lost his deposite on the system... too bad, nice system, so big deposit...