I HATE IBM, STUPID 75GXP!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

[Davegod75]

3 weeks ago I had to RMA my 45gb 75gxp on which i lost 30gb of data. While they were doing their thing I was re-acquring my data and enoying life without a 75gxp HD, and hoping I might get lucky and recieve a 120GXP in return for it.

Well yesterday I got my "serviceable used part" part from IBM. TO my dismay it was someone's else crappy drive they had returned to IBM. They just decided to pass it on to me. On to the point, I put my "new" old drive in my system and right away the bios couldn't find the drive. So after like 3 reboots and playing with cables it found it and i formatted it ntfs. Next i began moving all my data I re-acquired back over to the drive. that took like 2 hours but it finally finished.

So i wake up this morning and my computer had rebooted and the system is sitting halfway through boot up saying it can't find a boot device. I reboot and the drive-O-crap starts making this gawdawful clicking twirling etc etc noise.

So i cry for awhile and considering throwing this thing off my 4th story balcony.

Time for another RMA. Only the day after i got the damn thing. This must be a record.



Note to IBM: you suck

 

[KenAF]

LOL just keep sending it back to you get a 60GXP or 120GXP. I've sent back two 75GXPs, one of which worked fine, and got back 60GXP's in return. I hear you don't have much chance of getting a 120GXP for a 75GXP these days, but they will swap a 120GXP for a 60GXP, depending on their stock. Swap the 75GXP to get a 60GXP, then a 60GXP to get a 120GXP.

 

[MisterDuck]

I'd save myself some time, tell IBM to suck it, and order a WD or a Seagate.

Those 75's are just bad news. In the RMA, you should demand to be sent a different drive and explain your position (IE: second drive you've gotten back that's been bunk) and if they give you any crap then ask to speak to a manager. Seriously - you shouldn't have to put up with stuff like this and if IBM has any sort of balls whatsoever, they'll replace your drive with something that isn't inherently flawed.

I would call and bitch their ear off till they shipped me the 120.

 

[Ausm]

Yet another victim


Ausm

 

[human2k]

Ouch, I hope my seagate has a better RMA policy if I "should" need it in the future, other than that I LOVE MY DRIVE and you should get one! (Seagate Barracuda IV 40GB 7.2kRPM)

 

[Davegod75]

bump to get the word out...don't ever buy this drive

 

[Mitzi]

<< bump to get the word out...don't ever buy this drive >>



I know the feeling, mine died last November. Send it back, get a new one, sell it and buy a WD, Maxtor or whatever with the cash.

 

[mcveigh]

welcome to the club

 

[Nessism]

This post is bumm'n me out. I'm waiting for my 75GPX RMA return, should be here any day now. I'm already pissed off since it's been almost a month since I sent in the bad drive. IBM needs to improve their turn around time. Especially considering the high failure rate.

One thing that I wonder about regarding the 75GPX is how the motherboards detect it. Mine worked fine on an old BX board but when I installed it on a ECS K7S5A, it was click click city - board could not find drive. Clearing the CMOS and restarting the system solved the problem. If a drive is moved around on the cable, it was back to click click - no IDE found. Clear CMOS again and the system finds the drive. After some time of this (sorry I'm a cronic fiddler), and other drive problems, the HD bit the dust. Could the firmware have anything to do with this detection problem? Just thinking out loud.

Ed