I got a question wrong on my tech support test, but Im sure I could debate it!

WarDemon666

Platinum Member
Nov 28, 2000
2,224
0
0
Question: Make sure your hard disk is properly detected by the BIOS. Where do you go for this in the CMOS? (Which main menu option did you choose?)

My answer: Standard CMOS setup.


I went into the bios, went to the standard setup, and I saw that the hard drive was detected and left. Whats wrong with that?

A couple of friends wrote "HDD Auto Detection" and got it right....

Technically both would work, as long as the HDD is not manually set in the bios...


Right?

Should I go get the extra point or not? (i got 97.5% so far...)
 

Hyperblaze

Lifer
May 31, 2001
10,027
1
81
Problem is that there are a bunch of different types of BIOSes. you both are right. Some hard disks are more simplified then others. That's why it's a nightmare to do tech support over the phone in the bios when you have no idea what kind of bios they have.
 

Modeps

Lifer
Oct 24, 2000
17,254
44
91
There are too many assumptions in the question, like your motherboard is 'new' enough to even support auto HDD detection...

Also, if I went into my CMOS I wouldnt find any information about my hard drives.
 

tfinch2

Lifer
Feb 3, 2004
22,114
1
0
What is this HDD auto detection you speak of? :p

I always just goto the standard setup and check to see if the device is connected.
 

WarDemon666

Platinum Member
Nov 28, 2000
2,224
0
0
Originally posted by: Modeps
There are too many assumptions in the question, like your motherboard is 'new' enough to even support auto HDD detection...

Also, if I went into my CMOS I wouldnt find any information about my hard drives.

Well, this was a hands on test. We had some old p2's running @ 350mhz ;)

But all the HDD's were set as auto, and if I take the hard drive out its not in the "standard cmos setup" any more, showing me that it got detected!

errr
 

Demon-Xanth

Lifer
Feb 15, 2000
20,551
2
81
I would've gone into "Standard CMOS setup" as well. That's where you can see IF it was detected and setup. You don't need to reconfigure the drive to check if it's setup.
 

Legendary

Diamond Member
Jan 22, 2002
7,019
1
0
Originally posted by: Demon-Xanth
I would've gone into "Standard CMOS setup" as well. That's where you can see IF it was detected and setup. You don't need to reconfigure the drive to check if it's setup.

 

WarDemon666

Platinum Member
Nov 28, 2000
2,224
0
0
Originally posted by: Legendary
Originally posted by: Demon-Xanth
I would've gone into "Standard CMOS setup" as well. That's where you can see IF it was detected and setup. You don't need to reconfigure the drive to check if it's setup.

THanks all. Going to go earn my extra 1 mark...
MOUAHAHAHAHAH
 

mobobuff

Lifer
Apr 5, 2004
11,099
1
81
Originally posted by: Legendary
Originally posted by: Demon-Xanth
I would've gone into "Standard CMOS setup" as well. That's where you can see IF it was detected and setup. You don't need to reconfigure the drive to check if it's setup.

Indeed, valid point.
 

Trygve

Golden Member
Aug 1, 2001
1,428
9
0
I'd say your answer was right. Many (most?) computers don't have a "HDD Auto Detection" option in the bios, and even if they do, it's not going to work with anything but standard IDE drives hooked to the main IDE connectors.

Personally, I think it was a dumb question because it's too vague about what kind of hard drive, etc.
 

torpid

Lifer
Sep 14, 2003
11,631
11
76
Was this multiple choice? It would seem not. I don't recall HDD auto detection being a main menu option on ANY bios I have worked with. It is an option withing a particular section off the main menu.
 

BurnItDwn

Lifer
Oct 10, 1999
26,349
1,860
126
Just a thought .... You should print up this thread and bring it to the professer .....
 

CVSiN

Diamond Member
Jul 19, 2004
9,289
1
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Originally posted by: Hyperblaze
Problem is that there are a bunch of different types of BIOSes. you both are right. Some hard disks are more simplified then others. That's why it's a nightmare to do tech support over the phone in the bios when you have no idea what kind of bios they have.

yup this is 100% correct.. on Dell/Compaqs/HPs there is a totally different sub menu completely..

the question is flawed... this question would be fine for a Lab but for a written exam its flawed
 

Phoenix86

Lifer
May 21, 2003
14,644
10
81
Originally posted by: CVSiN
Originally posted by: Hyperblaze
Problem is that there are a bunch of different types of BIOSes. you both are right. Some hard disks are more simplified then others. That's why it's a nightmare to do tech support over the phone in the bios when you have no idea what kind of bios they have.

yup this is 100% correct.. on Dell/Compaqs/HPs there is a totally different sub menu completely..

the question is flawed... this question would be fine for a Lab but for a written exam its flawed

Originally posted by: WarDemon666
Well, this was a hands on test. We had some old p2's running @ 350mhz ;)

WarDemon666, you have valid argument, and actually the "auto detect" is NOT the correct answer since it does not show if it's properly detected. It's just the correct BIOS setting to see the drives, it doesn't verify the BIOS actually sees the drive.

For example, if the HDD was not connected to the IDE chain/incorrect jumpers, and you only set the BIOS to autodetect, you won't verify that the "hard disk is properly detected by the BIOS." The BIOS won't detect a drive that isn't properly connected.

Which means you gave the ONLY correct answer. Verify it's being seen in the BIOS by checking the results of the auto detect, which you did.

Good luck.
 

Tiamat

Lifer
Nov 25, 2003
14,068
5
71
Originally posted by: Demon-Xanth
I would've gone into "Standard CMOS setup" as well. That's where you can see IF it was detected and setup. You don't need to reconfigure the drive to check if it's setup.


Exactly what I was gonna say.