I feel your pain. Just moments ago I was about to start a new thread titled, "People are stupid". You know, the kind of stupid where they couldn't find their ass if both hands were superglued to their butt cheeks.
I run a couple of commercial web sites and a few minutes ago I received and e-mail that said, "Hi, I'd like to ask you some questions." That was it. No questions and no further elaboration.
Sometimes, I'd really like to tell people the first thing that crosses my mind; unfortunately, that doesn't go over well if you're trying to sell someone. 😛