i f'ing hate SBC

deejayshakur

Platinum Member
Aug 7, 2000
2,584
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after having 4 years of cingular service that gradually went down, numerous speed problems with my dsl line at my parents' house, and recently, my gf's home line getting "mistakenly" disconnected, and today, losing the dsl order for my new house (pardon my grammar)...I HATE SBC. i swear, nobody in the cs/sales department is competent there. that, or i always get the idiotic ones. oh, and i've been blind transferred too many times to count.

signed up with dslextreme, hopefully they can trump sbc with their own lines.

<--- on a mission to bring sbc down. wanna join?
 

junkerman123

Golden Member
Jul 4, 2003
1,935
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btw, OP, we probably make more from DSLExtreme, because it's real revenue, not interdepartmental funny money, and its on the same lines

thanks for helping SBC!
 

Quasmo

Diamond Member
Jul 7, 2004
9,630
1
76
they need to learn and initiate a plan to bring Fibre networks at cheap prices.
 

deejayshakur

Platinum Member
Aug 7, 2000
2,584
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Originally posted by: junkerman123
btw, OP, we probably make more from DSLExtreme, because it's real revenue, not interdepartmental funny money, and its on the same lines

thanks for helping SBC!

i guessed that going in, but i figured it wasn't ALL going towards paying sbc out. plus, i won't have to deal with sbc cs anymore, thank god. i just now called up dslextreme cs and was on hold for under 1 minute during the midday. miracle! (on another note, tmobile cs is totally great and it's open 24-7. and no outsourcing.)

what exactly do you do there? pardon the animosity, but some of those sales reps are true imbeciles.

edit: if i wasn't going back to school now, i would pony up the money for another provider. as it is, finances kinda limit my choices.
 

thomsbrain

Lifer
Dec 4, 2001
18,148
1
0
with you on this one. it took two weeks of calling to get them to "properly" transfer my existing DSL service to my new house. the date it was supposed to be turned on, nothing happened, and when i first called, the rep flat out LIED and said "a technician is still there working on it." (crickets... nobody is here, idiot). When they finally gave me a date for the "real" installation, i explained that I will not pay for the time they did not provide service, and I want my bill pro-rated. Rep said, "of course, we'll do that." I got my bill. They took off 3 days worth (instead of two weeks), then in the next line, billed me AGAIN for 2 of those days! On top of that, they double billed me for LAST month.

FVCK YOU MOTHERFVCKERS. DIE. I FVCKING HATE YOU. EVEN COMCAST SUCKS LESS THAN YOU. ARRRRRRGGGGGGGGGG!

on that note, i'm off to call them.


again.


:|
 

Toasthead

Diamond Member
Aug 27, 2001
6,621
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sbc dsl has been rock solid for me for over 4 years... iLOVE it...and it keeps getting cheaper!!
 

azazyel

Diamond Member
Oct 6, 2000
5,872
1
81
I must be loosing my nerdiness, I thougth this was going to be about Seattle's Best Coffee.
 

KEV1N

Platinum Member
Jan 15, 2000
2,932
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I was charged long distance for calls to a location 15 miles away. A few hours of dialup = $110 long distance bill. Why did n't I get DSL? Because it's not available in my area. Oh yeah, before I dialed -up I asked the operator if it was long distance and she said no, it was local toll.
 

deejayshakur

Platinum Member
Aug 7, 2000
2,584
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Originally posted by: KEV1N
I was charged long distance for calls to a location 15 miles away. A few hours of dialup = $110 long distance bill. Why did n't I get DSL? Because it's not available in my area. Oh yeah, before I dialed -up I asked the operator if it was long distance and she said no, it was local toll.

sue.
 

BooGiMaN

Diamond Member
Jul 5, 2001
7,955
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ive had dsl with pacbell/sbc since they first offered the service and have only a few down times with them that they promptly fixed...nothing ever major..