this *client* calls up because the forwarding for her mailing list is broken. i tell her it should be fixed in two days. she says this is unacceptable, they NEED this list to communicate with people, she's going out of town, she doesn't have 2 days... blah blah blah, wants to talk to my manager. manager isn't in, so i say fine, here is a temporary list you can use. 2 days later... i check the logs... guess what? no message. :|
