I BROKE MY COMPUTER!

[Nocturnal]

Setup as follows:

CPU: AMD Athlon T-Bird 1.4 GHZ 266 FSB
HDD: IBM 60GXP 60 GIG HDD 7200 RPM
MOBO: ASUS A7N266-e onboard EVERYTHING
SOUND: See above
CDRW: Plextor
RAM: HAD three sticks of Crucial PC2100 DDR SDRAM.

I'm pretty sure two slots on my motherboard is dead, and one or maybe even two sticks of my ram are dead.

Basically my computer will freeze up and I can't do anything without a hard reboot. Even after that it still freezes up. I took out the ram and put in another stick and so far so good. I believe it is the ram that is no good.

How do I go about getting it replaced if I bought it off the for sale/trade forums? It is a Crucial stick which is backed by a lifetime warranty, right?

If this I can continue to keep posting without my computer freezing I pin pointed the culprit down to the ram.

Thanks in advance for any replies that may help me.

 

[Duvie]

Crucial is lifetime warranty but I have never bought resale so I don't know if the warranty only applies to original owner......Go ahead and give their RMA department a call...

 

[Nocturnal]

OK I really need help. My computer freezes up on me now randomly. Also I just changed out the stick of ram that was causing my computer to freeze up and give me unreadable video. The video screen looked garbled. I thought it might be the mobo and the onboard video, but I put in a vid card and the same thing happend. I took out the stick of ram and put in a new one. It's working and I can post from this.

This all started happening after I removed MS Office11 beta from my computer. HELP!

 

[bjc112]

Originally posted by: Duvie
Crucial is lifetime warranty but I have never bought resale so I don't know if the warranty only applies to original owner......Go ahead and give their RMA department a call...

They might let you by on a 3rd party deal...

 

[Nocturnal]

ttt

 

[thorin]

What are your temps?
Have you run MemTest86? (On each stick seperately).
Have you adjusted your RAM timings? (Or are they by SPD?)
Are you OC'ing your CPU?

Thorin

 

[Woody419]

Originally posted by: Nocturnal

This all started happening after I removed MS Office11 beta from my computer. HELP!

And you are running beta's from Microsoft on your main machine? Of course you are having problems. This is not a hardware problem but a beta uninstall totally hosing your OS.

A reformat will solve your problems.

 

[Nocturnal]

Originally posted by: Woody419

Originally posted by: Nocturnal

This all started happening after I removed MS Office11 beta from my computer. HELP!

And you are running beta's from Microsoft on your main machine? Of course you are having problems. This is not a hardware problem but a beta uninstall totally hosing your OS.

A reformat will solve your problems.

I already formatted, same results. The video just freezes up altogether and I can't do anything. I can't even move my mouse. I tried different video cards, it does it to all video cards. It isn't the video, I've pin pointed it down to the motherboard or ram.

It does this every so often now. I have one stick of 256 Crucial DDR SDRAM in there right now. It still freezes up, but only after the 'puters been on for a while. When I put in all three sticks, or 512 it freezes up really fast, like it won't even boot into Windows. This is all after installing a friggen legal/legit beta from microsoft.com. You can get the Office11 beta from www.microsoft.com. I ordered it from their site.

This sucks! I won't have enough for a new motherboard until a month from now! DAMNIT!

 

[Woody419]

How old is you motherboard? It has to be around 1 year old. I thought all Asus motherboards have a 3 year limited warranty. 1 year is about the time the faulty capacitors show up, look for black stuff on the top and around bottoms of the mb capacitors. You can get a RMA and get a new motherboard in a lot less than a month.

 

[thorin]

What are your temps?

Thorin