I am kinda nervous....

[supastar1568]

I ordered and received my NEC 20WMGX2 monitor last week. Its sooo nice and the quality is excellent, but I noticed one dead pixel which was just bugging me. So I figured I'd just order another one and return the old one (taking a hit with the restocking fee).

Hopefully the one that comes today has no dead pixels. I mean for $620, come on.

Feels like gamble, which should not be the case for a monitor that costs more than half a grand.

 

[HannibalX]

Where did you buy it?

 

[supastar1568]

the one that is coming is from newegg.

the other one was from pagecomputer

 

[jackschmittusa]

15% restock and shipping for 1 dead pixal?

 

[PurdueRy]

Originally posted by: jackschmittusa
15% restock and shipping for 1 dead pixal?

That's an expensive pixel

 

[electrosoccertux]

Have you tried the rub-turn-off-keep-rubbing-deal-pixel-turn-on fix yet?

 

[supastar1568]

yes i did try that technique. But with this monitor its difficult because the Opti-Clear coating seems pretty thick. Therefore i would have to apply a tremendous amount of force to the monitor (which i would rather not do)

But yes i did give that a try. I was really careful and wrapped my finger in a soft monitor cleaning cloth before touching the screen.

 

[kuba]

lol

 

[kuba]

Just playing devil's advocate here, but, you can't use the excuse of, over half a grand, for one dead pixel.
It's the technology, like anything else.
Are you saying that someone who pays $200 for a smaller LCD based monitor should be surprised if they have a dead pixel because they paid $250, against your $620?
SAME TECHNOLOGY BUD...

btw, what if they, whoever you're returning the monitor to, scans the serial #?
"Ummm this serial # doesn't match the one we sent you".
Then what

 

[lamere]

If I buy a monitor that's that expensive and has a potential to be mucked up by dead pixel, i'll buy it locally or won't buy it. The probability of LCD's having a dead pixel, or even a few is pretty high so when you're dropping 2/3 of a grand on a monitor it better be FLAWLESS. NO dead pixels, PERIOD.
And these REDICULOUS policys like best buy has about not being able to return a monitor unless it has 8 dead pixels is just that, rediculous. Consider yourself lucky that you're able to return it for one.

 

[lamere]

Originally posted by: kuba
Just playing devil's advocate here, but, you can't use the excuse of, over half a grand, for one dead pixel.
It's the technology, like anything else.
Are you saying that someone who pays $200 for a smaller LCD based monitor should be surprised if they have a dead pixel because they paid $250, against your $620?
SAME TECHNOLOGY BUD...

btw, what if they, whoever you're returning the monitor to, scans the serial #?
"Ummm this serial # doesn't match the one we sent you".
Then what

OK, so in that case if it's the same technology, the price shouldn't be any different. They're all LCD's right? Same technology, right?
Like I said in my previous post, for a $200 monitor I would almost expect a dead pixel, but NOT from a monitor I almost spent a thousand on.....

 

[supastar1568]

Originally posted by: lamere

Originally posted by: kuba
Just playing devil's advocate here, but, you can't use the excuse of, over half a grand, for one dead pixel.
It's the technology, like anything else.
Are you saying that someone who pays $200 for a smaller LCD based monitor should be surprised if they have a dead pixel because they paid $250, against your $620?
SAME TECHNOLOGY BUD...

dude, you gotta shut up about the "same technology" thing. really.

All LCD's could come FLAWLESS they would just cost a lot more in production (double checking things, etc.) which not all consumers would want to pay. But some consumers are willing to pay more for a more quality processed item. Therefore, a $200 dollar monitor spends a lot less time in production and testing than a $600 dollar monitor.

ohh heres an idea, you order a new car from Toyota, but sorry we cant assure anything as "Cars will be replaced with 8 or more dents only"

 

[supastar1568]

Originally posted by: kuba
Just playing devil's advocate here, but, you can't use the excuse of, over half a grand, for one dead pixel.
It's the technology, like anything else.
Are you saying that someone who pays $200 for a smaller LCD based monitor should be surprised if they have a dead pixel because they paid $250, against your $620?
SAME TECHNOLOGY BUD...

btw, what if they, whoever you're returning the monitor to, scans the serial #?
"Ummm this serial # doesn't match the one we sent you".
Then what

Umm i will be returning the monitor they sent me

 

[kuba]

Originally posted by: lamere

Originally posted by: kuba
Just playing devil's advocate here, but, you can't use the excuse of, over half a grand, for one dead pixel.
It's the technology, like anything else.
Are you saying that someone who pays $200 for a smaller LCD based monitor should be surprised if they have a dead pixel because they paid $250, against your $620?
SAME TECHNOLOGY BUD...

btw, what if they, whoever you're returning the monitor to, scans the serial #?
"Ummm this serial # doesn't match the one we sent you".
Then what

OK, so in that case if it's the same technology, the price shouldn't be any different. They're all LCD's right? Same technology, right?
Like I said in my previous post, for a $200 monitor I would almost expect a dead pixel, but NOT from a monitor I almost spent a thousand on.....

Different size monitor., durrr durrr durrr....
BTW, I spent $325 for my 19" LCD, 1 year, it's been fine.
If you spent over $500 and have a dead pixel...sorry about your luck.

 

[CMar]

Originally posted by: lamere
If I buy a monitor that's that expensive and has a potential to be mucked up by dead pixel, i'll buy it locally or won't buy it. The probability of LCD's having a dead pixel, or even a few is pretty high so when you're dropping 2/3 of a grand on a monitor it better be FLAWLESS. NO dead pixels, PERIOD.
And these REDICULOUS policys like best buy has about not being able to return a monitor unless it has 8 dead pixels is just that, rediculous. Consider yourself lucky that you're able to return it for one.

I have returned two, one to "Best"Buy, and one to Frys. Both for the same reason.
When I asked I simply said, "I don't like it, maybe if I try another one"
I walked out with a new monitor.
I ended up returning the new ones because after a week of use I decided they just didn't work as good for graphics as my CRT.

 

[kuba]

Originally posted by: supastar1568

Originally posted by: lamere

Originally posted by: kuba
Just playing devil's advocate here, but, you can't use the excuse of, over half a grand, for one dead pixel.
It's the technology, like anything else.
Are you saying that someone who pays $200 for a smaller LCD based monitor should be surprised if they have a dead pixel because they paid $250, against your $620?
SAME TECHNOLOGY BUD...

dude, you gotta shut up about the "same technology" thing. really.

All LCD's could come FLAWLESS they would just cost a lot more in production (double checking things, etc.) which not all consumers would want to pay. But some consumers are willing to pay more for a more quality processed item. Therefore, a $200 dollar monitor spends a lot less time in production and testing than a $600 dollar monitor.

ohh heres an idea, you order a new car from Toyota, but sorry we cant assure anything as "Cars will be replaced with 8 or more dents only"

Weak.
Are you CERTAIN that a monitor that costs $200 more, gets checked over better?
" (double checking things, etc) "....what's the etc part? elaborate, don't reach by saying, "etc"...

As for the Toyota analogy, it's weak.
Getting dents in it would be your fault, learn how to drive.

If Toyota disclosed, your car may die sometimes in regular usage, buy at your own risk, it's your choice if you're going to buy or not.
YOU KNOW dead pixels are an inherent thing with LCD's.
You bought at your own risk, as did I.

 

[kuba]

Originally posted by: lamere
If I buy a monitor that's that expensive and has a potential to be mucked up by dead pixel, i'll buy it locally or won't buy it. The probability of LCD's having a dead pixel, or even a few is pretty high so when you're dropping 2/3 of a grand on a monitor it better be FLAWLESS. NO dead pixels, PERIOD.
And these REDICULOUS policys like best buy has about not being able to return a monitor unless it has 8 dead pixels is just that, rediculous. Consider yourself lucky that you're able to return it for one.

Being that I used to work at Worst Buy, in home theater, selling LCDs and Plasmas, I understood where people were coming from when they had dead pixels on big units.
I warned people before buying them, what could happen.
They still went ahead and bought them.
A cluster of pixels, sure, that's totally understandable.
1 dead pixel, as much as it sucks, I can understand the business point of view.
Imagine if every and any person that had one dead pixel returned their product.
The companies wouldn't be doing well in their "bottom line" numbers.
This is why they say, "okay, it's a potential problem" with these units, but we can't just return/exchange FOR ONE dead pixel. So, here is the criteria"...

But it's the risk you take with these technologies, it's inherent, in them.
I wish it was full proof and guaranteed.
As for the dead pixel thing, in our store it was manufacturer by manufacturer, not "8 dead pixels" and that's it.
Might wanna look into that.

 

[supastar1568]

Originally posted by: kuba

Originally posted by: supastar1568

Originally posted by: lamere

Originally posted by: kuba
Just playing devil's advocate here, but, you can't use the excuse of, over half a grand, for one dead pixel.
It's the technology, like anything else.
Are you saying that someone who pays $200 for a smaller LCD based monitor should be surprised if they have a dead pixel because they paid $250, against your $620?
SAME TECHNOLOGY BUD...

dude, you gotta shut up about the "same technology" thing. really.

All LCD's could come FLAWLESS they would just cost a lot more in production (double checking things, etc.) which not all consumers would want to pay. But some consumers are willing to pay more for a more quality processed item. Therefore, a $200 dollar monitor spends a lot less time in production and testing than a $600 dollar monitor.

ohh heres an idea, you order a new car from Toyota, but sorry we cant assure anything as "Cars will be replaced with 8 or more dents only"

Weak.
Are you CERTAIN that a monitor that costs $200 more, gets checked over better?" (double checking things, etc) "....what's the etc part? elaborate, don't reach by saying, "etc"...

As for the Toyota analogy, it's weak.
Getting dents in it would be your fault, learn how to drive.

If Toyota disclosed, your car may die sometimes in regular usage, buy at your own risk, it's your choice if you're going to buy or not.
YOU KNOW dead pixels are an inherent thing with LCD's.
You bought at your own risk, as did I.

no, im not certain, but for $400 dollars more i am saying that a monitor should get checked over more.

And with the Toyota analogy, are you new? How would getting dents be my own fault if I ordered the car new and it arrived with a few dents in it. Say it had zero miles on it, and they say "oh, dents are inherent during production and we cant guarantee anything"

 

[lamere]

I did look into that, and that's how I found about the 8 dead pixel policy.
You "used" to work there, which means thinks have obviously changed since then.

 

[lamere]

Originally posted by: kuba

Originally posted by: supastar1568

Originally posted by: lamere

Originally posted by: kuba
Just playing devil's advocate here, but, you can't use the excuse of, over half a grand, for one dead pixel.
It's the technology, like anything else.
Are you saying that someone who pays $200 for a smaller LCD based monitor should be surprised if they have a dead pixel because they paid $250, against your $620?
SAME TECHNOLOGY BUD...

dude, you gotta shut up about the "same technology" thing. really.

All LCD's could come FLAWLESS they would just cost a lot more in production (double checking things, etc.) which not all consumers would want to pay. But some consumers are willing to pay more for a more quality processed item. Therefore, a $200 dollar monitor spends a lot less time in production and testing than a $600 dollar monitor.

ohh heres an idea, you order a new car from Toyota, but sorry we cant assure anything as "Cars will be replaced with 8 or more dents only"

Weak.
Are you CERTAIN that a monitor that costs $200 more, gets checked over better?
" (double checking things, etc) "....what's the etc part? elaborate, don't reach by saying, "etc"...

As for the Toyota analogy, it's weak.
Getting dents in it would be your fault, learn how to drive.

If Toyota disclosed, your car may die sometimes in regular usage, buy at your own risk, it's your choice if you're going to buy or not.
YOU KNOW dead pixels are an inherent thing with LCD's.
You bought at your own risk, as did I.

Dude, your toyota analogy is very "weak". I though I read that it was a new car purchased analogy, not a used one.

 

[Paperlantern]

he DID mean it was a new car purchased analogy, NOT a used one, his analogy was not weak it made perfect sense. If i went to a dealership and sat down and seaid i want a Red RX8 with 19" rims, moonroof and leather interior, and they said sure, $40,000 please, and i pay, they say cool, we'll have it for you here tuesday. I show up on duesday and there's 6 dents in it, but they say sorry we have an 8 dent policy, cant return the car without 8 or more dents, id be more then a little peeved, wouldnt you?

 

[supastar1568]

Originally posted by: Paperlantern
he DID mean it was a new car purchased analogy, NOT a used one, his analogy was not weak it made perfect sense. If i went to a dealership and sat down and seaid i want a Red RX8 with 19" rims, moonroof and leather interior, and they said sure, $40,000 please, and i pay, they say cool, we'll have it for you here tuesday. I show up on duesday and there's 6 dents in it, but they say sorry we have an 8 dent policy, cant return the car without 8 or more dents, id be more then a little peeved, wouldnt you?

Thank you!

 

[supastar1568]

Originally posted by: lamere

Originally posted by: kuba

Originally posted by: supastar1568

Originally posted by: lamere

Originally posted by: kuba
Just playing devil's advocate here, but, you can't use the excuse of, over half a grand, for one dead pixel.
It's the technology, like anything else.
Are you saying that someone who pays $200 for a smaller LCD based monitor should be surprised if they have a dead pixel because they paid $250, against your $620?
SAME TECHNOLOGY BUD...

dude, you gotta shut up about the "same technology" thing. really.

All LCD's could come FLAWLESS they would just cost a lot more in production (double checking things, etc.) which not all consumers would want to pay. But some consumers are willing to pay more for a more quality processed item. Therefore, a $200 dollar monitor spends a lot less time in production and testing than a $600 dollar monitor.

ohh heres an idea, you order a new car from Toyota, but sorry we cant assure anything as "Cars will be replaced with 8 or more dents only"

Weak.
Are you CERTAIN that a monitor that costs $200 more, gets checked over better?
" (double checking things, etc) "....what's the etc part? elaborate, don't reach by saying, "etc"...

As for the Toyota analogy, it's weak.
Getting dents in it would be your fault, learn how to drive.

If Toyota disclosed, your car may die sometimes in regular usage, buy at your own risk, it's your choice if you're going to buy or not.
YOU KNOW dead pixels are an inherent thing with LCD's.
You bought at your own risk, as did I.

Dude, your toyota analogy is very "weak". I though I read that it was a new car purchased analogy, not a used one.

yea i was making an analogy to a new car purchase. But the guy that quoted me doesnt really get it

 

[xtknight]

The price doesn't make a difference. In fact, the more expensive (generally bigger panels), typically the more dead pixels are allowed since there are so many pixels to start with. Any LCD glass these days is cut by a saw or ion beam. It doesn't matter if it costs $6000. Rest assured it wasn't handled by Jesus.

 

[kuba]

Originally posted by: supastar1568

Originally posted by: kuba

Originally posted by: supastar1568

Originally posted by: lamere

Originally posted by: kuba
Just playing devil's advocate here, but, you can't use the excuse of, over half a grand, for one dead pixel.
It's the technology, like anything else.
Are you saying that someone who pays $200 for a smaller LCD based monitor should be surprised if they have a dead pixel because they paid $250, against your $620?
SAME TECHNOLOGY BUD...

dude, you gotta shut up about the "same technology" thing. really.

All LCD's could come FLAWLESS they would just cost a lot more in production (double checking things, etc.) which not all consumers would want to pay. But some consumers are willing to pay more for a more quality processed item. Therefore, a $200 dollar monitor spends a lot less time in production and testing than a $600 dollar monitor.

ohh heres an idea, you order a new car from Toyota, but sorry we cant assure anything as "Cars will be replaced with 8 or more dents only"

Weak.
Are you CERTAIN that a monitor that costs $200 more, gets checked over better?" (double checking things, etc) "....what's the etc part? elaborate, don't reach by saying, "etc"...

As for the Toyota analogy, it's weak.
Getting dents in it would be your fault, learn how to drive.

If Toyota disclosed, your car may die sometimes in regular usage, buy at your own risk, it's your choice if you're going to buy or not.
YOU KNOW dead pixels are an inherent thing with LCD's.
You bought at your own risk, as did I.

no, im not certain, but for $400 dollars more i am saying that a monitor should get checked over more.

And with the Toyota analogy, are you new? How would getting dents be my own fault if I ordered the car new and it arrived with a few dents in it. Say it had zero miles on it, and they say "oh, dents are inherent during production and we cant guarantee anything"

The way you phrased it came off as, after you purchase you car and you accumlate 8 dents, then we'll replace it.
Which I thought was retarded.
Even then, NEW cars will have their problems, hence 5yr or XXX,XXX miles warranties.

Sure your monitor comes with a warranty, but it's not going to be perfect.
What is perfect?
Like I said before, IF COMPANIES had to take exchanges and returns based on ONE PIXEL, I don't think it would be good business sense.
Evidently you didn't do your homework in finding out what THEIR pixel policy is (NOT ****** BUYS).
Do your homework before you buy.
$hit Buy, can't say 8pixels in general for every manufacturer.
That's misleading.
I know SHARP's policy is case by case basis, because of THEIR quality control.
Want someone who backs their product well, get a SHARP.
For all you know, they might have made your NECs LCD panel.