I am having a serious problem with an AMD recommended mobo.

ddeder

Golden Member
Jul 5, 2001
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The Biostar M7VIQ is on AMD's recommended list for the Athlon XP 1600+. This mobo uses the VIA KM266/VT8235 chipset, DDR266 RAM, USB 2.0 and onboard video, audio and nic. I have built several (over 10) computers using this motherboard and have experienced no problems until now. Every computer is running Windows XP Home Edition except for one that is running Windows 2000 Server. I have installed the latest VIA 4 in 1's on each computer. I have also downloaded and installed every possible Microsoft Update.

The problem is this:

When I install a 2nd stick of RAM in the computer (there are only two RAM slots), the computer spontaneously reboots when I try to access the internet using the network adapter. I have tested various configurations for two hours and I am now satisfied that my RAM sticks are all okay (various manufacturers including micron, elixir, kingston). Regardless of which RAM stick I use, if only the first RAM slot is filled, the computer works fine - I can access the internet without a problem. As soon as I insert a second RAM stick, the computer reboots whenever I try to access the internet. This happens regardless of whether the second stick of RAM is identical or not to the first stick. When I remove the second stick of RAM, the computer works fine again. If I then replace the first stick of RAM with the second stick, again the computer works fine. I have tested this on the three computers that I still have on hand with this motherboard and each has this problem.

Someone please tell me there is a bios tweak or an explanation for why this is happening!

Thanks.

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I think I may have found the solution to the problem...

Went into the bios under Advanced Chipset Features and then into something called DRAM Clock/Drive Control. There is a setting in here called DRAM Timing that by default is set to [SPD]. What does that stand for? Anyway, I changed this setting from [SPD] to [Manual] so that I could change some of the settings underneath it. One of those setting is DRAM CAS Latency. I changed this from the default value of [2.5] to [2]. Rebooted and the problem seems to have disappeared.

Could someone please explain why this seems to have fixed my problem? Why would this setting only have to be changed when two sticks of RAM are inserted instead of just one? And last of all, can making this change in the bios cause any damage to my machine or the RAM? Is there any reason for me not to make this change?

 

Adul

Elite Member
Oct 9, 1999
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danny.tangtam.com
post count 666? nice:eek:


shall I expect an edit has a reply ;)

anyways SPD is used by the bios to set the correct memory timings. I do find it very strange that going with a more agtessive cas 2 over 2.5 would resolve your issue. The mb is prob just a tad flaky, I would replace it then have it in use.
 

ddeder

Golden Member
Jul 5, 2001
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I have confirmed that this fix works on all three of my machines. So it's not just one particular motherboard, it happens with every Biostar M7VIQ. Surely somebody else out there has this same motherboard and a broadband connection. Maybe you could do a little test for me and put in another stick of RAM and see if your computer reboots when accessing the internet. I e-mailed Biostar and will post their response when I get it.
 

gaidin123

Senior member
May 5, 2000
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That is an interesting problem. I have been looking at this exact board at newegg ($62!) as a great sounding board to recommend for budget systems. I don't think I've ever heard of switching to CAS2 making a machine more stable. If you had flaky RAM it probably wouldn't handle CAS2. Perhaps the board is misreading the SPD information from the RAM and applying some incorrect timings to it. If that's the case I would imagine a BIOS update would resolve the issue.

Please post what Biostar responds with!

Thanks,
Gaidin
 

networkman

Lifer
Apr 23, 2000
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Interesting that the problem is resolved by going to a faster ram timing. :confused: I'd've expected that going the other way, to a slower memory setting, would've resolved the issue as would be expected if the 2nd memory slot were having trouble keeping up. Strange indeed..
 

ddeder

Golden Member
Jul 5, 2001
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No word yet from Biostar. Anyone else out there have this board? If so, please stick that second stick of RAM in it and report back with the results.