So I posted my car on Autotrader.com
Today I get an email saying my account has been temporarily suspended because some Italians tried to unsuccessfully log into my account
In the email is a link for me to re-active my account in 24 hours or all will be lost. So I click, and just as I'm about to start type, the logic part of my brain reactivates.
Screenshot
Even though the website seems to have a legit name, it just makes no sense to me. Maybe it's not a phishing scam, but it doesn't feel right.
I sent autotrader an email, and I'll just wait and see if they have anything to say about it.
Cliffs:
- I get an email asking for personal info in exchange for activating my autotrader account
- I think it's a scam
UPDATE
- Scam Verified. I received a response from the Autotrader customer support.
Today I get an email saying my account has been temporarily suspended because some Italians tried to unsuccessfully log into my account
In the email is a link for me to re-active my account in 24 hours or all will be lost. So I click, and just as I'm about to start type, the logic part of my brain reactivates.
Screenshot
Even though the website seems to have a legit name, it just makes no sense to me. Maybe it's not a phishing scam, but it doesn't feel right.
I sent autotrader an email, and I'll just wait and see if they have anything to say about it.
Cliffs:
- I get an email asking for personal info in exchange for activating my autotrader account
- I think it's a scam
UPDATE
- Scam Verified. I received a response from the Autotrader customer support.
Dear Vahe,
Recently, some of our customers received emails requesting personal
account information such as email addresses, passwords and ad ID numbers.
These emails, in most cases, contain the AutoTrader.com logo and come
from a variation of an AutoTrader.com email address. Below is an excerpt
taken from the Fraud Awareness Tips which can be found on the home page
of our website. These tips explain that AutoTrader.com will not request
this information by email from any of its customers. If you have
responded to such an email with your account information, please contact the
customer support line to ensure that your ad is secure.
We don't ask you for personal or financial information via email.
Online fraud often begins with a spoof email requesting financial
information. These spoof, or scam, emails often impersonate a reputable
company such as AutoTrader.com by illegally displaying a company's name,
logo or trademark.
The intent is to deceive customers into revealing information such as:
Username
Password
Social security number
Bank account number
Bank routing number
Credit card number
The only time we'll ever request your credit card information is when
you're in the process of purchasing an ad on our website. We will not
take down your listing because you don't provide account information. If
you receive an email that asks for the kinds of information listed
above, don't respond. Instead, report the email to us and to law
enforcement.
If you have any further questions or concerns, please feel free to
contact Customer Support.
Thank you for using AutoTrader.com,
Brian Rock
AutoTrader.com Customer Support
888-512-0094
