- Mar 1, 2000
- 30,890
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- 126
Originally posted by: Spooner
so is this true or not?
Originally posted by: Spooner
so is this true or not?
Originally posted by: ThaGrandCow
ROFL!
Anyone know what song was in the background? I'd like to hear it again
December 23, 2003 - The Neistat Brothers are in no way affiliated with the pending class action against Apple Computer, Inc. or the law firm of Girard Gibbs & De Bartolomeo LLP. The Neistat Brothers are not partaking in the potential suit nor are they supporting it.
Our Message:
In September of 2003 the battery in my first generation ipod would hold a charge for no longer than one hour. I brought the iPod into the Apple store in Manhattan for repair and was told they do not currently offer a battery replacement program and my best option was to buy a new ipod. I then called the Apple Care 800 number regarding this issue and was told the same. I then sent my ipod to the Apple Executive office addressed to Steve Jobs with a note explaining my situation and requesting a replacement battery. The Apple Executive office contacted me via telephone to explain that Apple does not repair or replace dead ipod batteries and that it was policy of the company to recommend to the customer to purchase a new ipod when the battery fails. I then looked into and purchased a third party replacement battery, this battery was not endorsed by Apple. After the complicated installation my ipod did not work at all, even when it was plugged in. I then purchased a new ipod for $400.00.
In response to this my brother Van and I made the short film "iPod's Dirty Secret" After we finished production of the film, but not necessarily in response to it, Apple began offerring a battery replacement program for the ipod for a fee of $99 and an extended warranty for the ipod for $59.
We think Apple's new policy is fair. Our movie is a documentation of our experience.
-Casey Neistat
Originally posted by: Chunkee
Originally posted by: ThaGrandCow
ROFL!
Anyone know what song was in the background? I'd like to hear it again
NWA sings that song
Originally posted by: GTaudiophile
R
x1000
Edit: It's all hype from one a$$hole. You can buy replacement batteries on the web for like $50. Installation at your own risk.
Originally posted by: GTaudiophile
R
x1000
Edit: It's all hype from one a$$hole. You can buy replacement batteries on the web for like $50. Installation at your own risk.
Originally posted by: BDawg
Ahem...
December 23, 2003 - The Neistat Brothers are in no way affiliated with the pending class action against Apple Computer, Inc. or the law firm of Girard Gibbs & De Bartolomeo LLP. The Neistat Brothers are not partaking in the potential suit nor are they supporting it.
Our Message:
In September of 2003 the battery in my first generation ipod would hold a charge for no longer than one hour. I brought the iPod into the Apple store in Manhattan for repair and was told they do not currently offer a battery replacement program and my best option was to buy a new ipod. I then called the Apple Care 800 number regarding this issue and was told the same. I then sent my ipod to the Apple Executive office addressed to Steve Jobs with a note explaining my situation and requesting a replacement battery. The Apple Executive office contacted me via telephone to explain that Apple does not repair or replace dead ipod batteries and that it was policy of the company to recommend to the customer to purchase a new ipod when the battery fails. I then looked into and purchased a third party replacement battery, this battery was not endorsed by Apple. After the complicated installation my ipod did not work at all, even when it was plugged in. I then purchased a new ipod for $400.00.
In response to this my brother Van and I made the short film "iPod's Dirty Secret" After we finished production of the film, but not necessarily in response to it, Apple began offerring a battery replacement program for the ipod for a fee of $99 and an extended warranty for the ipod for $59.
We think Apple's new policy is fair. Our movie is a documentation of our experience.
-Casey Neistat
Originally posted by: akodi
$47 bucks at an educational store for 2 more years, so 3 years worth of warranty where if the battery dies they'll replace it for free.
Originally posted by: Homerboy
Originally posted by: BDawg
Ahem...
December 23, 2003 - The Neistat Brothers are in no way affiliated with the pending class action against Apple Computer, Inc. or the law firm of Girard Gibbs & De Bartolomeo LLP. The Neistat Brothers are not partaking in the potential suit nor are they supporting it.
Our Message:
In September of 2003 the battery in my first generation ipod would hold a charge for no longer than one hour. I brought the iPod into the Apple store in Manhattan for repair and was told they do not currently offer a battery replacement program and my best option was to buy a new ipod. I then called the Apple Care 800 number regarding this issue and was told the same. I then sent my ipod to the Apple Executive office addressed to Steve Jobs with a note explaining my situation and requesting a replacement battery. The Apple Executive office contacted me via telephone to explain that Apple does not repair or replace dead ipod batteries and that it was policy of the company to recommend to the customer to purchase a new ipod when the battery fails. I then looked into and purchased a third party replacement battery, this battery was not endorsed by Apple. After the complicated installation my ipod did not work at all, even when it was plugged in. I then purchased a new ipod for $400.00.
In response to this my brother Van and I made the short film "iPod's Dirty Secret" After we finished production of the film, but not necessarily in response to it, Apple began offerring a battery replacement program for the ipod for a fee of $99 and an extended warranty for the ipod for $59.
We think Apple's new policy is fair. Our movie is a documentation of our experience.
-Casey Neistat
I find this a VERY interesting read and the "nail in the coffin" Apples initial response was "buy a new one". Hmmm Im going to build a car that you cant repalce the tires on. When they wear out, Ill just recommend, just like the Apple Executive office, to buy a new car. Problem solved right?
I also find it interesting that Casey went right back and bought a NEW iPod after his dilema. Thos iPods must be damned nice.
What if MS did this? Well I guess they kinda do with their OSes, but you get my point.
