HP ScanJet 3400c USB on Win2k slow.

sun818

Golden Member
Jul 11, 2000
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Hi. I recently bought a 3400c model from HP to attach via USB to my win2k Abit BP6 box. The scanner works, but it is idle for like 5 minutes before it will perform a preview scan, then another 5 minutes of idleness before it will perform the final scan.

I don't remember it being this slow on a Win98 box I had it attached to one. No system processing is being used up during the scanners idleness. I tried updating to HP's newest drivers but that hasn't helped?

What could be causing this?
 

Citadel

Senior member
Oct 25, 1999
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Just curious, is it slow in BOTH of your USB ports? I had a problem with my BP6 USB in one of my USB ports. I had to RMA it.
 

sun818

Golden Member
Jul 11, 2000
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The answer is yes. Now that I think about it, my USB HotSyncs actually take quite a long time. Hmmm.. How do I go about testing my USB connection?