Ok I'm getting ready to send my HP laptop back for repair, as it has a display problem.
The person, although I could barely understand a word he said, seemed to say that I should take out the harddrive, as it'd be wiped anyways, is this correct?
How long do these things usually take? Do they confirm any repairs/activity with you over the phone or email or anything? I asked the guy and he just kept repeating some text he had to read...so i didn't really get much in regards to this.
Fedex is supposed to pick it up tommorow I guess... I hope everything goes well...I'm sort of wary sending my computer to these people considering I can't communicate them on any sort of coherent level.
The person, although I could barely understand a word he said, seemed to say that I should take out the harddrive, as it'd be wiped anyways, is this correct?
How long do these things usually take? Do they confirm any repairs/activity with you over the phone or email or anything? I asked the guy and he just kept repeating some text he had to read...so i didn't really get much in regards to this.
Fedex is supposed to pick it up tommorow I guess... I hope everything goes well...I'm sort of wary sending my computer to these people considering I can't communicate them on any sort of coherent level.
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