update: ordered one, called today to confirm, got Jimmy at x111 in the notebook division.
This is definately a fast-talking operation, but Jimmy didn't BS me. He said these were gray market units...new, but needed to be shipped to Taiwan if repairs became needed. I passed.
He had a few resealed by HP "class a refurbs," bought at auction, for $1499. I passed.
I don't care for their business model, but at least once I called they didn't evade or fib or waste much of my time.
Hope this helps anyone interested.
Dave