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HP Officejet v40xi scanning problem.

QueBert

QueBert

Lifer
Hi, I have an HP Officejet v40xi, this is on a HP laptop, hooked up VIA USB. I can scan fine from the software, but when I attempt to scan with the "scan" button directly on the printer I get an error. I went to HP's tech support page, and all they said is I might have a worm, which I don't. Does anyone have any ideas on how I can get this to scan directly?

thanks...
 
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