HP Notebook ze5000...keeps crashing

sep

Platinum Member
Aug 1, 2001
2,553
0
76
I'm trying to fix a friends notebook. The problem is that it keeps crashing Explorer. I've ran diags on CPU, MEM, HD, Etc. and nothing comes up. I've reinstalled twice now. Left nothing on the computer except a fresh new OS and Explorer still crashes. Can anyone please help!

-JC
 

Severian

Senior member
Oct 30, 2004
808
0
76
are you formatting the drive and reinstalling WinXP, or are you just doing an overlay install? Is SP2 installed?
 

sep

Platinum Member
Aug 1, 2001
2,553
0
76
Originally posted by: Severian
are you formatting the drive and reinstalling WinXP, or are you just doing an overlay install? Is SP2 installed?

Fresh Install, with SP2 XP version.