Hey guys this is the first time having problems with a laptop so i am completely surprised at my lack of options. I was playing a game today on it, then bam the screen goes black. I shutdown and restart and basically - everytime i hit the power button, the lights go on, i hear a fan and/or maybe hard drive working? but the computer beeps three times, first one long 2 short and the monitor stays black and it stays in that state. I reset the ram, tried backup sticks, and tried hooking up an external monitor and hitting fn f4. After some googling it seems that probably my video card died and that it's probably built into the motherboard i'd have to get that replaced which costs a fortune? I have a HP Pavilion DV6000 with a geforce 4200 go gpu.
My warranty ended about half a year ago, nevertheless i call HP support. I get a guy from india (no offense) that tells me hes going to do a "through the phone diagnosis" for $50. I start laughing. I'd imagine that would have went like this
Him: ok sir turn on your computer
me: ok well theres problems doesnt work
him: ok your computer is broken. phone diagnosis over. Give em your cc info and i will charge you $50.
Looking at my other options, i scour the HP website. I live in the nj/ny metro area so if someone can point to me a good option that would be good.. but on first look HP only has corporate offices in the area, and the only onsite tech support they support is.... bestbuy geeksquad. I talked to someone on the phone and they are like "yea yea we have onsite repair". Some high school dropout will probably charge me $70 to see my computer doesnt work, then send it in to HP anyway.
Can i do anything really without warranty? Eat up some "diagnosis costs" and send it to HP? Forget it and just buy a new computer?
My warranty ended about half a year ago, nevertheless i call HP support. I get a guy from india (no offense) that tells me hes going to do a "through the phone diagnosis" for $50. I start laughing. I'd imagine that would have went like this
Him: ok sir turn on your computer
me: ok well theres problems doesnt work
him: ok your computer is broken. phone diagnosis over. Give em your cc info and i will charge you $50.
Looking at my other options, i scour the HP website. I live in the nj/ny metro area so if someone can point to me a good option that would be good.. but on first look HP only has corporate offices in the area, and the only onsite tech support they support is.... bestbuy geeksquad. I talked to someone on the phone and they are like "yea yea we have onsite repair". Some high school dropout will probably charge me $70 to see my computer doesnt work, then send it in to HP anyway.
Can i do anything really without warranty? Eat up some "diagnosis costs" and send it to HP? Forget it and just buy a new computer?
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