HP DeskJet 712C Problem

[rb56]

Since I did a clean install on my computer I am having a problem with my printer. When I print a doc it will print it out but the printer icon stay on the task bar. If I try to open the active printer or click on start to go to printer settings my system locks up. When I reboot it says that I have a print job in que and saks if I want to continue. If I says yes I have the same problem. Any ideas would be welcome

 

[rb56]

Anybody??

 

[bigshooter]

format your harddrive and reinstall windows

 

[FordLorider]

Did you get the drivers from HP or are they from the CD that came with the printer when you bought it. I had trouble with the drivers from HP (newer than the CD drivers) so I went back to the older CD drivers and no problems.