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HP DeskJet 712C Problem

R

rb56

Senior member
Since I did a clean install on my computer I am having a problem with my printer. When I print a doc it will print it out but the printer icon stay on the task bar. If I try to open the active printer or click on start to go to printer settings my system locks up. When I reboot it says that I have a print job in que and saks if I want to continue. If I says yes I have the same problem. Any ideas would be welcome
 
Did you get the drivers from HP or are they from the CD that came with the printer when you bought it. I had trouble with the drivers from HP (newer than the CD drivers) so I went back to the older CD drivers and no problems.
 
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