• We’re currently investigating an issue related to the forum theme and styling that is impacting page layout and visual formatting. The problem has been identified, and we are actively working on a resolution. There is no impact to user data or functionality, this is strictly a front-end display issue. We’ll post an update once the fix has been deployed. Thanks for your patience while we get this sorted.

HP Chromebook touchscreen not working

flavio

flavio

Diamond Member
HP model 11-vo31nr

I says "Brilliant 11.6 inch diagonal HD touchscreen" with a picture of a finger touching the screen on a sticker on it. Doesn't work. Can't find a setting for it.
 
Is this a new product, and it just simply doesn't work as a feature, or is this something that was previously working, but no longer does?
 
Have you tried a hard reset on it yet? Google is littered with posts from people who have had the same issue as you.
My advice is to return it to the store you bought it from if you are still within the return window. If not then RMA it back to HP and let them figure it out.
 
Did you drop it along the way...the contacts of the touch screen could have broke on the ride from the store to home. Was the device refurbished when bought?

Does the model number match correctly with the model of the device you bought...could have been worng product in the product box (non-touch in box of touch version), swap could have been caused before machine placed touch sticker.
 
You must log in or register to reply here.

TRENDING THREADS

Back
Top