------------> How to RMA Microsoft products? ?

DaFOBulous1

Diamond Member
Sep 5, 2004
4,065
0
71
Im trying to RMA my wireless optical keyboard. It sometimes detects...sometimes doesn't on boot. I changed the batteries and when I try it with my older wireless keyboard, it works fine.

Anybody have luck with them? Or how do I do it?

 

Tu13erhead

Diamond Member
Mar 28, 2005
3,238
0
76
I've never used them, but I hear they're very good with RMAing stuff like keyboards and mice. They might just ship you a new keyboard.

Good luck :)
 

runestone

Senior member
Nov 25, 2004
383
0
0
800-360-7561
Call customer service, have the serial number etc. ready.
They are good about replacing products under warranty without hassle.