We are having major issues with comcast here. Our upstream power levels are typically around 50-52 and its causing our internet to go out ALOT each day. We have had techs come out for months and everyone claims they have fixed the problem but it continues.
Any help or suggestions please?
RF Parameters
Downstream
DCID Freq Power SNR Modulation Octets Correcteds Uncorrectables
Downstream 1 141 639.00 MHz -5.99 dBmV 35.60 dB 256QAM 36945566 12 695
Downstream 2 142 645.00 MHz -5.21 dBmV 36.61 dB 256QAM 38761485 12 694
Downstream 3 143 651.00 MHz -5.35 dBmV 36.17 dB 256QAM 33409828 15 600
Downstream 4 144 657.00 MHz -5.27 dBmV 36.39 dB 256QAM 36317600 16 688
Reset FEC Counters
Upstream
UCID Freq Power Channel Type Symbol Rate Modulation
Upstream 1 136.80 MHz 51.00 dBmV DOCSIS2.0 (ATDMA) 5120 kSym/s 64QAM
Upstream 4 230.20 MHz 51.00 dBmV DOCSIS2.0 (ATDMA) 5120 kSym/s 64QAM
Any help or suggestions please?
RF Parameters
Downstream
DCID Freq Power SNR Modulation Octets Correcteds Uncorrectables
Downstream 1 141 639.00 MHz -5.99 dBmV 35.60 dB 256QAM 36945566 12 695
Downstream 2 142 645.00 MHz -5.21 dBmV 36.61 dB 256QAM 38761485 12 694
Downstream 3 143 651.00 MHz -5.35 dBmV 36.17 dB 256QAM 33409828 15 600
Downstream 4 144 657.00 MHz -5.27 dBmV 36.39 dB 256QAM 36317600 16 688
Reset FEC Counters
Upstream
UCID Freq Power Channel Type Symbol Rate Modulation
Upstream 1 136.80 MHz 51.00 dBmV DOCSIS2.0 (ATDMA) 5120 kSym/s 64QAM
Upstream 4 230.20 MHz 51.00 dBmV DOCSIS2.0 (ATDMA) 5120 kSym/s 64QAM
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