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How to "really" get rid of AOL?

L

leung324

Banned
my friend has cancelled her aol account for a year, but she just told me that they have charge her $70 to the credit card (her dad's). They have been overcharging her in the past too. it is getting ridiculous...:|

please help to get rid of this sucker! thanks
 
her account?

/mirror BTIHD

Then call AOL and demand answers.

I know AOL sucks, but I doubt they'd stoop that low.

 
If she isn't under any kind of contract and has truly cancelled the service just call the credit card company and dispute the charges.
 
Originally posted by: styrafoam
If she isn't under any kind of contract and has truly cancelled the service just call the credit card company and dispute the charges.
Click to expand...

she told me that she called, but they told her it is already charged and they can't do anything. all the credit card company told her was
"they can't do anything."
 
Originally posted by: leung324
Originally posted by: styrafoam
If she isn't under any kind of contract and has truly cancelled the service just call the credit card company and dispute the charges.
Click to expand...

she told me that she called, but they told her it is already charged and they can't do anything. all the credit card company told her was
"they can't do anything."
Click to expand...
She needs to write the credit card comapany and dispute.
She needs to write AOL and threaten them in small claims court in her jurisdiction. They'll stop.

 
Originally posted by: AlienCraft
Originally posted by: leung324
Originally posted by: styrafoam
If she isn't under any kind of contract and has truly cancelled the service just call the credit card company and dispute the charges.
Click to expand...

she told me that she called, but they told her it is already charged and they can't do anything. all the credit card company told her was
"they can't do anything."
Click to expand...
She needs to write the credit card comapany and dispute.
She needs to write AOL and threaten them in small claims court in her jurisdiction. They'll stop.
Click to expand...

 
/whips out magnifying glass and starts reading AOL EULA fine print

"By agreeing to the terms here you have relinquished any right you have to live without AOL. Once you are in you are in for life."
 
rolleye.gif
Jeezus....you guys are making MY brain hurt.
 
Originally posted by: AlienCraft
Originally posted by: leung324
Originally posted by: styrafoam
If she isn't under any kind of contract and has truly cancelled the service just call the credit card company and dispute the charges.
Click to expand...

she told me that she called, but they told her it is already charged and they can't do anything. all the credit card company told her was
"they can't do anything."
Click to expand...
She needs to write the credit card comapany and dispute.
She needs to write AOL and threaten them in small claims court in her jurisdiction. They'll stop.
Click to expand...

AOL Tme Warner, and small claims court? I doubt it. Leung you need to call AOL and see what the deal is, perhaps there was a miscommunication somewhere. As much as AOL sux, I highly doubt they would have charged you or your friend deliberately. They are a large company, mistakes do happen
 
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