• We’re currently investigating an issue related to the forum theme and styling that is impacting page layout and visual formatting. The problem has been identified, and we are actively working on a resolution. There is no impact to user data or functionality, this is strictly a front-end display issue. We’ll post an update once the fix has been deployed. Thanks for your patience while we get this sorted.

How to protection DSL service from power surges

W

wpshooter

Golden Member
I am wanting to know which is the best way to protect my computer equipment, etc. from electrical surges and possibly lightning strikes.

The company that is providing my DSL (Verizon) tells me that I should NOT use any other wiring other than that that they sent with their modem to hook from the wall jack to the modem. I am wanting to run their wire thru a surge suppressor and then back out to their modem - they say to NOT do this - they say the wire should not be over 10 feet - but what if I got two wires like theirs each 5 feet and ran it thru the surge suppressor.

Do they know what they are talking about ???

Thanks.
 
Originally posted by: wpshooter

Do they know what they are talking about ???
Click to expand...

Yes, but they lie to you, feel free to use any equipment you want on your end. The surge protector is a good idea.
 
Would it be better to put the surge suppressor between the wall jack and the DSL modem or to put it between the DSL modem and my hub on the ethernet cable (and leave the DSL modem unprotected ??

The latter is what they advised me to do. But I am afraid (no earth shattering event if it does happen) that when I am away from home an electrical event will kill the modem and my computers will not be able to upload their information.

Thanks.
 
Originally posted by: wpshooter
Would it be better to put the surge suppressor between the wall jack and the DSL modem or to put it between the DSL modem and my hub on the ethernet cable (and leave the DSL modem unprotected ??
Click to expand...

I would put it on the RJ11 cable (phone jack to modem) for the reasons you already stated. Do try to keep the cable short though.
 
Try the surge supressor, if you have no problems, keep it on.

If you can't connect, or you get slow speeds, take it out. Just keep it in mind if you ever run into problems, they will get you to take the suppressor out of the loop first thing, so you might as well do that as a first step in any troubleshooting you need to do.
 
You must log in or register to reply here.

TRENDING THREADS

Back
Top