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How to get a human being on the phone

I generally follow the menu because it's there for a reason - to direct my call to the appropriate person. It's just easier to go through the menu. But the other day I was calling Dell with a situation that didn't fit their menu, so I just kept hitting 0 until I got someone to talk to.
 
Duck! Here come the repost Nazis!!

(Because your avatar is a bird, I wasn't calling you a duck)

(I mean, get out of the way)
 
I have a bit of experience from the otherside, and generaly NOT following the prompts will take much longer than just listening to the menu for a minute or two. Phone prompts suck, but they are there for a reason.

BTW, My company is on this list. If you follow the prompts listed on the site, the person the call will get droped to will have no idea how to help you and not know straight away how to transfer you to the right department.

food for thought.
 
Some of these are strange.

Fidelity NetBenefits - ################# :Q

Green Dot Online - Wait through prompts 3 times, then long wait for rep. :evil:

T. Rowe Price - Say 'Representative' at every opportunity 😛

Western Union Money Orders - Don't enter anything; let menu run 3 times; eventually will be transferred to rep. 🙁

United Health Care - 000000,0,0 😕

Verizon DSL - Say "Agent" repeatedly. :music:

Best Buy - Press 1,1,1,#,# and then wait through the 3 prompts asking for your home telephone number. :disgust:

Palm - Charge of $25 per call. :Q :Q :Q :shocked:

Safeway - As soon as voice prompt starts type 1200 to get human :roll:

Travelocity - #,#,#,#,#,#,#,#,#,# (ignoring "I'm sorry I did not understand" messages) 😛
 
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