- Apr 21, 2005
- 400
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Moved from General Hardware.
JackMDS, GH Moderator.
Hello all,
I'm here gather some advice... I work for a prominent computer company that deals with hardware and software. I wish to not name this company except to say it is not small, its national.
Alot of things at work are done incorrectly and inefficiently, i'm by no means in a management position... so it's not up to me to run the show.
The problem is there are glaringly painful problems/inefficiencies in how we help our customers... but management (like most businesses probably) are not the guys doing the actual work, thus the inefficiencies at the company are missed.
Have I takled to my boss? yes. his boss? yes. even then both of them aren't at the "top".
I would like to create a blog detailing what I see at my work and trying to explain to customer's why they have so many delays/problems, etc in the work we do for them... maybe something like "Company X and the truth". Calling it a "whistler blower blog" might be extreme but I know there has to be thousands of unhappy customer's out there and I believe that if something or someone were to make the truth known to customers (instead of excuses) that things would actually change for the better.
My question is this; how do I do this w/o compromising my job? (Can NOT lose it) and keep customer info. confidential and yet remain totally anonymous?
Ideas? I know i'm surely not the first employee to make a blog about work frustrations...
JackMDS, GH Moderator.
Hello all,
I'm here gather some advice... I work for a prominent computer company that deals with hardware and software. I wish to not name this company except to say it is not small, its national.
Alot of things at work are done incorrectly and inefficiently, i'm by no means in a management position... so it's not up to me to run the show.
The problem is there are glaringly painful problems/inefficiencies in how we help our customers... but management (like most businesses probably) are not the guys doing the actual work, thus the inefficiencies at the company are missed.
Have I takled to my boss? yes. his boss? yes. even then both of them aren't at the "top".
I would like to create a blog detailing what I see at my work and trying to explain to customer's why they have so many delays/problems, etc in the work we do for them... maybe something like "Company X and the truth". Calling it a "whistler blower blog" might be extreme but I know there has to be thousands of unhappy customer's out there and I believe that if something or someone were to make the truth known to customers (instead of excuses) that things would actually change for the better.
My question is this; how do I do this w/o compromising my job? (Can NOT lose it) and keep customer info. confidential and yet remain totally anonymous?
Ideas? I know i'm surely not the first employee to make a blog about work frustrations...
