- Apr 5, 2005
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My uncle brought me over his desktop, which is a new desktop with an amd a8 and windows 7 (not sure if 32 or 64 bit, but i'm assuming 64 bit since he got this a few months back).
when he boots it up, he's unable to boot from the hard drive, as the bios just says can't boot to hard drive. When i take the drive out and put it into my computer (win 7, 64 bit) to try to recover files, it doesn't show up in windows explorer, but shows up as a GPT protected drive (healthy) in administrative tools>storage utility, with no drive letter but just a blank next to the hard drive icon. it seems like i'm unable to do anything on my computer to this drive. wd diagnostics and seagate tools say that the drive is passing smart. I suppose i could just write zeros to it, however my uncle prefers that the data gets recovered and that formatting it should only be a last resort.
i'm curious as to how it got this way? could a virus do something like that to his drive? and also, what should my next course of action be to access this hard drive?
thanks!
when he boots it up, he's unable to boot from the hard drive, as the bios just says can't boot to hard drive. When i take the drive out and put it into my computer (win 7, 64 bit) to try to recover files, it doesn't show up in windows explorer, but shows up as a GPT protected drive (healthy) in administrative tools>storage utility, with no drive letter but just a blank next to the hard drive icon. it seems like i'm unable to do anything on my computer to this drive. wd diagnostics and seagate tools say that the drive is passing smart. I suppose i could just write zeros to it, however my uncle prefers that the data gets recovered and that formatting it should only be a last resort.
i'm curious as to how it got this way? could a virus do something like that to his drive? and also, what should my next course of action be to access this hard drive?
thanks!