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How serious are these hard drive errors?

A

azkiwi

Senior member
I recently started using HDD Health to monitor my hard drives after I heard some clicking that I feared was an imminent failure. I haven't heard the noise any more (am now wondering if it was a floppy drive) but I am get some errors reported on a Seagate ST380013A that is only a couple of months old.

The errors are; Raw Read Error Rate changes (x3), a Power On Hour Count Change and an a out of spec temperature increase. I have no idea if these are normal or indicators of impending doom. HDD Health is new to me and its freeware...

I think this drive is my WINNT drive but its hard to say - I have 3 80GB HDDs. How do you match logical drives with physical drives? Just clicking on drive properties is ambiguous.
 
Yes it is a SMART error. But here's the rub - I just d/l ed a diagnostic from Seagate and it reports no SMART errors.

Not sure how this program can detect 5 errors today yet Seagate says none! Methinks that may make an RMA difficult to get...

Thanks for your reply.
 
Did you run an indepth diagnostic of the hard drive using the Seagate software or did you just do a quick/short diagnostic ?

P.S - Is this a SATA model and is it 7200 RPM or better. If so, do you have cooling/air blowing across the drive ?
 
Do you have auxiliary cooling on the drive ?

Remember that when you are running the drive diagnostics, you are probably running these from either a floppy drive or CD drive and your system is probably not under the same stress and heating that it is under in normal operating conditions.
 
I ran the diagnostics on-line from Seatools, and it is my OS drive so the loads probably are equivalent. However it may need the long version to find errors.

HDD Health is recording a log and I thought that log was part of SMART and woudl be detected by SeaTools. Maybe not...
 
I am fairly armed to the teeth against same; router firewall, Sygate, AVG etc and I have done a Spybot S&D search for virus /spyware and the drive is only a few months old, but I guess these days, nothing is 100%. How can you ever be sure?
 
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