People, if she "quits" or is "fired", she doesn't get employment insurance - no matter if she paid for it while she was working. Hence the need of a letter explaining parting terms were friendly, and termination was due to restructuring. I've just read through a bunch of legal articles, and they're clear about that. The baby's still nursing, and her husband has low-paid jobs, and recently had heart problems. She needs that unemployment money while looking for another job.