How many times have you RMA'd something to Newegg?

[Techno]

Hi,

I'm just wondering that question and also the question "Do you still order things from them after the RMA?"

I've had to send 2 different orders back to them a wile ago and i'm debating on ordering from them.

 

[Adul]

once

but i odeer a ton of stuff from them.

 

[kgraeme]

I haven't ordered from them since the last time they sent me the wrong thing then told me I would have to pay return shipping.

 

[Antoneo]

Once so far, just this week. And my first time ordering from them as well . Still, all my other stuff from newegg arrived in pristine and working condition so they are still number one in my book.

 

[Adul]

come to think of it, i spent a couple thousand a year there. :Q

 

[microAmp]

Haven't done an RMA yet.

 

[woodie1]

Once last year. Video card was DOA. RMA'd and got postage refunded.

 

[CubicZirconia]

I've never had to RMA anything throughout $1500 dollars worth of purchases. My friend RMA'd a dead video card around a week after he got it with no problems. He still orders from them.

 

[RalfHutter]

One RMA but I still buy from them. The RMA wasn't their fault. They're a good company to deal with.

 

[murphy55d]

0

 

[alm99]

2 times, one bad motherboard, capacitor was disconnected and in the anti-static bag. An Athlon XP was dead, tried it in two different boards with no success. Although I have order lots otherwise, cases, cd drives, processors. I did learn though to rethink buying refurbished motherboards and CPUs from NewEgg.

 

[tornadobox]

Once, but only because my Turtle Beach SantaCruz that I bought from them OEM (which worked fine when it arrived), crapped out about 45 days later...they RMA'd it no questions asked...they were great about it in my book.

 

[FluxCapacitor]

I needed an RMA from them once. I called up their 1-800 number and was talking to someone within 2 minutes. They agreed to RMA and exchange the motherboard with no hassle and sent me a confirmation email while we were on the phone. That's damn good service.

 

[boi]

once, for a bad Samsung pc2700 512mb stick.

 

[spanky]

Originally posted by: motoamd
Haven't done an RMA yet.

 

[apriest]

Haven't had to do an RMA yet, ordered hundreds of things from there though. I'm a local computer manufacturer. Highly recommend them!

 

[CedarTeeth135]

I just RMAed something from Newegg, I am yet to find an outcome.

They did take it back, no questions, which is nice. Approved within 3 hours of submitting my request. I love Newegg.

 

[obsolete]

ive bought stuff from newegg around 12 times, had to RMA one thing. I still buy from them, i like the good deals on the refurbed products.

 

[MWink]

I had to RMA 2 things to them (Lite-On DVD-ROM, and IBM TravelStar 40GB). I still order from them. It's not their fault the parts failed.

 

[galt]

Ordered quite a few items from them. Never had any problems.

 

[NFS4]

Twice

1) Refurb MSI nForce that wouldn't get past post
2) New Abit nForce board that would randomly lockup