I frequent this business because of their beer selection, they carry alot of beer that cannot be found @ your average grocery store.
I recently was made aware of a policy that they have about selling beer:
If anyone in the group of people are not 21 they cannot/will not sell anyone in the group beer/alcohol.
I went in with a friend both of us being of age and they asked for both of our ID's, weird looks exchanged but no problem we go on our way.
A week later we go out again, this time he brings his GF who is our designated driver, we go out to eat and enjoy some alcohol. Upon getting our check we decide it will be cheaper and more fun to chill at one of our houses and drink store bought. We head over to Harris Teeter, All of us go in her to get some ice cream and us to pick from their wide selection of beer. We head to the check out,
clerk: can I see both of your ID's?
us: Sure we hand him the ID's
clerk: Is she with you(it was pretty obvious)
us: Yes?
clerk: I need to see her ID.
me: Shes not buying the beer, shes not of age...
clerk: I have to get the manager, we arent supposed to sell alcohol unless everyone is of age.
me: Ok?
manager: Can I see your ID's
us: sure
manager: what about her shes with you I need her ID.
us: we already explained that she isnt of age.
manager: we will not sell you alcohol, unless everyone is of age in your group
***We were buying 2 six packs!***
me*getting angry*: Ok, I guess you lost a sale...
manager: Thats fine
me: profanity and vulgar insults!
manager: what I couldnt hear you
By this time we were almost to the door
me: *yelling* repeat of said offensive remarks!
manager*standing there with a look of irritation*: "sigh"
I know that breaking down and cursing @ him wasnt the answer, but I couldnt take it. To me this is stupid and unfair
I could understand if we were buying 4 cases and had 4 teenagers with us. It was me im 26 my friend 21 and his GF 19 *dont ask*.
This happened a week ago friday. Today I go back to get a customer service # or talk to a manager because the "nite" manager that we had contact with wasnt old enough to drink! I walk in grab a customer brochure and look around, the customer service rep comes out and asks to help I begin by asking him about the policy.
me: Whats the deal on your alcohol sale policy.
CSR: Its our store and thats our rule
me: Dont you think its a bit unfair?
CSR: Not at all
me: What if I came in with my child?
CSR: That would be an "ify" situation
me: excuse me? "ify" situation?. you mean to tell me that if I came in with my kid and wanted to buy beer you wouldnt sell it to me?
CSR: thats our rule
me: thanks for the information
Im very frustrated.
I recently was made aware of a policy that they have about selling beer:
If anyone in the group of people are not 21 they cannot/will not sell anyone in the group beer/alcohol.
I went in with a friend both of us being of age and they asked for both of our ID's, weird looks exchanged but no problem we go on our way.
A week later we go out again, this time he brings his GF who is our designated driver, we go out to eat and enjoy some alcohol. Upon getting our check we decide it will be cheaper and more fun to chill at one of our houses and drink store bought. We head over to Harris Teeter, All of us go in her to get some ice cream and us to pick from their wide selection of beer. We head to the check out,
clerk: can I see both of your ID's?
us: Sure we hand him the ID's
clerk: Is she with you(it was pretty obvious)
us: Yes?
clerk: I need to see her ID.
me: Shes not buying the beer, shes not of age...
clerk: I have to get the manager, we arent supposed to sell alcohol unless everyone is of age.
me: Ok?
manager: Can I see your ID's
us: sure
manager: what about her shes with you I need her ID.
us: we already explained that she isnt of age.
manager: we will not sell you alcohol, unless everyone is of age in your group
***We were buying 2 six packs!***
me*getting angry*: Ok, I guess you lost a sale...
manager: Thats fine
me: profanity and vulgar insults!
manager: what I couldnt hear you
By this time we were almost to the door
me: *yelling* repeat of said offensive remarks!
manager*standing there with a look of irritation*: "sigh"
I know that breaking down and cursing @ him wasnt the answer, but I couldnt take it. To me this is stupid and unfair
I could understand if we were buying 4 cases and had 4 teenagers with us. It was me im 26 my friend 21 and his GF 19 *dont ask*.
This happened a week ago friday. Today I go back to get a customer service # or talk to a manager because the "nite" manager that we had contact with wasnt old enough to drink! I walk in grab a customer brochure and look around, the customer service rep comes out and asks to help I begin by asking him about the policy.
me: Whats the deal on your alcohol sale policy.
CSR: Its our store and thats our rule
me: Dont you think its a bit unfair?
CSR: Not at all
me: What if I came in with my child?
CSR: That would be an "ify" situation
me: excuse me? "ify" situation?. you mean to tell me that if I came in with my kid and wanted to buy beer you wouldnt sell it to me?
CSR: thats our rule
me: thanks for the information
Im very frustrated.