How many here check their receipts?

Chunkee

Lifer
Jul 28, 2002
10,391
1
81
Progresso Buy 1 get 1 Free...did not ring up like that.

More and more I am watching my recepits...esp this time of year. Retailers must rip peeps of o plenty. I have seen some journalism specials at xmas time go through stores and check for accuracy. Mostly they are so off...and of course the burden is placed on you to catch it. Wait in line for CSR to correct it etc.

Just think how much money they get from those that do not check...same as bills. Just write the check and send it in without looking.

I think they do it on purpose for that very reason.

should be charged with a crime.

jC
 

Zanix

Diamond Member
Feb 11, 2003
5,568
12
81
It's a good idea to check receipts also because some places will print your whole cc# with exp. date on it. I know a couple places in town that have machines that don't XXXX the number out.

Just insanity.
 

purbeast0

No Lifer
Sep 13, 2001
53,505
6,345
126
i really dont think they are "trying" to get you in any way.

i worked at a grocery store from when I was 14 until I was 22. Mistakes happen, its only human. Not to mention, the cashiers don't get paid enough to screw over the customers.

shlt happens, get over it.
 

scarpent

Senior member
Sep 29, 2005
323
0
0
Originally posted by: purbeast0
i really dont think they are "trying" to get you in any way.

i worked at a grocery store from when I was 14 until I was 22. Mistakes happen, its only human. Not to mention, the cashiers don't get paid enough to screw over the customers.

shlt happens, get over it.

Yes, mistakes happen. That's why I check my receipts.
 

Patt

Diamond Member
Jan 30, 2000
5,288
2
81
We check them, mainly because mistakes do happen, whether intentionally or not. I personally think it is often a 'known' mistake that just hasn't been corrected yet, but they don't inform the consumers of it.
 

Jzero

Lifer
Oct 10, 1999
18,834
1
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I'm pretty sure most retailers and service providers regularly "screw up" knowing that a lot of people will never notice. If these were honest mistakes, I'm sure they would work out in my favor occasionally, but I assure you that while the likes of Comcast and T-Mobile have overcharged me on occasion, they have NOT ONCE undercharged me.

Funny how that works.
 

rahvin

Elite Member
Oct 10, 1999
8,475
1
0
Originally posted by: Jzero
I'm pretty sure most retailers and service providers regularly "screw up" knowing that a lot of people will never notice. If these were honest mistakes, I'm sure they would work out in my favor occasionally, but I assure you that while the likes of Comcast and T-Mobile have overcharged me on occasion, they have NOT ONCE undercharged me.

Funny how that works.

The large chain stores won't do it intentionally. It's the small, or local places that will deliberately "forget" to put the sale/discounts into the registers.
 

purbeast0

No Lifer
Sep 13, 2001
53,505
6,345
126
Originally posted by: rahvin
Originally posted by: Jzero
I'm pretty sure most retailers and service providers regularly "screw up" knowing that a lot of people will never notice. If these were honest mistakes, I'm sure they would work out in my favor occasionally, but I assure you that while the likes of Comcast and T-Mobile have overcharged me on occasion, they have NOT ONCE undercharged me.

Funny how that works.

The large chain stores won't do it intentionally. It's the small, or local places that will deliberately "forget" to put the sale/discounts into the registers.

the grocery store i worked at is a mom & pop store, only 1 exists, and is family owned few generations down. they dont try to do that crap at all.

as i said before, cashiers dont get paid enough to want to screw customers over to help the company out. if an owner or manager was ringing you up every time, then maybe i could see a valid "intentional mistake" argument, since they would benefit from it. but cashiers don't benefit from it.

if anything, cashiers want to screw over the store just as much as you would like to get a discount on a mistake for the good.
 

Jzero

Lifer
Oct 10, 1999
18,834
1
0
Originally posted by: purbeast0
as i said before, cashiers dont get paid enough to want to screw customers over to help the company out. if an owner or manager was ringing you up every time, then maybe i could see a valid "intentional mistake" argument, since they would benefit from it. but cashiers don't benefit from it.

if anything, cashiers want to screw over the store just as much as you would like to get a discount on a mistake for the good.

I do not believe there is a human element to the scam aside from the programmer who was asked to program the POS or billing system to screw up occaisionally.
 

purbeast0

No Lifer
Sep 13, 2001
53,505
6,345
126
Originally posted by: Jzero
Originally posted by: purbeast0
as i said before, cashiers dont get paid enough to want to screw customers over to help the company out. if an owner or manager was ringing you up every time, then maybe i could see a valid "intentional mistake" argument, since they would benefit from it. but cashiers don't benefit from it.

if anything, cashiers want to screw over the store just as much as you would like to get a discount on a mistake for the good.

I do not believe there is a human element to the scam aside from the programmer who was asked to program the POS or billing system to screw up occaisionally.

yes, because as we know, all software is %100 bug free ...
 

Jzero

Lifer
Oct 10, 1999
18,834
1
0
Originally posted by: purbeast0
yes, because as we know, all software is %100 bug free ...

In this case it's a "feature." As I said, I have a hard time believing that it's unintentional because I have been overcharged multiple times by creditors, but never undercharged. I have occasionally seen POS systems undercharge me. I bring it to their attention as I would if I was overcharged. I'm a lot more leery of utility providers than retail POS systems.
 

Bryophyte

Lifer
Apr 25, 2001
13,430
13
81
Always. I try to check it before leaving the store (just look over it as I'm walking out.) One store around here, Fred Meyer, is a big problem. I'd say that I have to go to customer service at least once for every 3 or 4 times I shop there. It's usually not the computer's fault, but the checker forgetting to scan the clearance code or missing a coupon or something like that. I try to monitor them while they're scanning the stuff but sometimes I miss something because it happens while I'm using the debit machine or talking to my kids.
 

D1gger

Diamond Member
Oct 3, 2004
5,411
2
76
I watch the screen on the till as they scan in my groceries. The newer stores all have the large LCD screens that make it easy to see the items. That way you can catch an error before it becomes a big deal to cancel it.
 

purbeast0

No Lifer
Sep 13, 2001
53,505
6,345
126
Originally posted by: Jzero
Originally posted by: purbeast0
yes, because as we know, all software is %100 bug free ...

In this case it's a "feature." As I said, I have a hard time believing that it's unintentional because I have been overcharged multiple times by creditors, but never undercharged. I have occasionally seen POS systems undercharge me. I bring it to their attention as I would if I was overcharged. I'm a lot more leery of utility providers than retail POS systems.

generally speaking ... what bugs, in ANY type of program ... video games, software, cell phones ... just ANYTHING ... typically benefits the customer?

not many at all. bugs are called "bugs" for a reason - because they screw up things (usually) for the worse.

i work doing software engineering, and i can tell you, coming accross a "beneficial" bug for the customers is a rarity that just doesn't happen. now coming accross a bug that screws up something for the customer, those are things i am working on every day.
 

Baked

Lifer
Dec 28, 2004
36,052
17
81
Don't need to check the receipt when you have a tab going in your head as you pickup stuff in the supermarket. Match that number to the final number at the check out counter, noob. I mean really, why would you waste time by over-paying the cashier, go to the parking lot, start car, check receipt, curse the supermarket, turn off engine, go back in the supermarket, scream at cashier, demand to see manager, only to find out you can't fricking add?
 

Anonemous

Diamond Member
May 19, 2003
7,361
1
71
Originally posted by: purbeast0
[i work doing software engineering, and i can tell you, coming accross a "beneficial" bug for the customers is a rarity that just doesn't happen. now coming accross a bug that screws up something for the customer, those are things i am working on every day.

It's called Hot deals. ;)
 

oddyager

Diamond Member
May 21, 2005
3,398
0
76
Originally posted by: Baked
Don't need to check the receipt when you have a tab going in your head as you pickup stuff in the supermarket. Match that number to the final number at the check out counter, noob. I mean really, why would you waste time by over-paying the cashier, go to the parking lot, start car, check receipt, curse the supermarket, turn off engine, go back in the supermarket, scream at cashier, demand to see manager, only to find out you can't fricking add?

I am distracted constantly by the incredibly hot soccer moms around me at the grocery. How can one expect to add in a situation like that?
 

purbeast0

No Lifer
Sep 13, 2001
53,505
6,345
126
Originally posted by: Anonemous
Originally posted by: purbeast0
[i work doing software engineering, and i can tell you, coming accross a "beneficial" bug for the customers is a rarity that just doesn't happen. now coming accross a bug that screws up something for the customer, those are things i am working on every day.

It's called Hot deals. ;)

yah now compare the "hot deals" to how many times people have gotten screwed over ;)
 

jagec

Lifer
Apr 30, 2004
24,442
6
81
I don't check the receipt, because I have a good idea of how much everything will ring up as when I go to the counter, and I'll know if something went wrong.
 

MX2

Lifer
Apr 11, 2004
18,651
1
0
Everytime at every store. Over the years, the errors I have found here and there have easily totaled into $100+ mark. Lots of times it is just little things like you mentioned OP.