How many dead/stuck pixels do you think is grounds for exchanging a new tv?
- Thread starter ManBearPig
- Start date
dead pixels, 2-3. Suck pixels, ugg, they are very very annoying, I would return the TV immediately if there was even 1.
My 37" 1080P TV has 1 dead green subpixel. It isn't noticeable more than 8' away. I don't mind it. However, if that green subpixel was stuck on rather than dead, i would have returned the TV (Costco).
My 37" 1080P TV has 1 dead green subpixel. It isn't noticeable more than 8' away. I don't mind it. However, if that green subpixel was stuck on rather than dead, i would have returned the TV (Costco).
amazon has an amazing return policy, i think even better than b&m. and if you dont get the warranty (even if you do i hear they have strict stipulations on dead pixels) then youre screwed either way, no?
not if its messed up/defective like that, only if you decide to return it and get a different model just because you decided you wanted something else/bigger.
Bingo.
When I bought my 24" LCD monitor, 2 years ago when they were ~$700, bought from Best Buy and made absolute certain I could exchange it if there were even a single dead/stuck pixel.
"Grounds for exchanging" is up to the retailer, I see no problem with a company offering lower prices with worse exchange policies. I'll pay a little more from a retailer who ensures perfection.
My TV was a DLP, so no worries there. Still bought it locally, don't want to chance shipping issues. It actually did break down the first year, and I got a sweet replacement.
3chordcharlie
Diamond Member
- Mar 30, 2004
- 9,859
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When I bought my first 15" lcd monitor, it was almost $800, and had a stuck red. I did eventually get the store to exchange it, but it took a great deal of persuasion, causing a commotion in the store, etc. (I did try all the polite tactics first).Originally posted by: cubby1223
Bingo.
When I bought my 24" LCD monitor, 2 years ago when they were ~$700, bought from Best Buy and made absolute certain I could exchange it if there were even a single dead/stuck pixel.
"Grounds for exchanging" is up to the retailer, I see no problem with a company offering lower prices with worse exchange policies. I'll pay a little more from a retailer who ensures perfection.
My TV was a DLP, so no worries there. Still bought it locally, don't want to chance shipping issues. It actually did break down the first year, and I got a sweet replacement.
Bill Brasky
Diamond Member
- May 18, 2006
- 4,324
- 1
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what do you all think about this? its not a dead or stuck pixel, but here is the thread that i made about it. i think im going to keep it, but it pisses me off a bit.
http://forums.anandtech.com/me...id=67&threadid=2261667
http://forums.anandtech.com/me...id=67&threadid=2261667
frostedflakes
Diamond Member
- Mar 1, 2005
- 7,925
- 1
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This is what I was thinking. From a normal TV viewing distance I wouldn't think it would be very noticeable.
Basically that's what it would come down to for me. If it's noticeable during normal usage I'd try to exchange. If not, who cares?
originally i had posted this:
Well, in addition to this, when i put it on a white screen to see if there were any other dead/stuck pixels, i found a spot a few pixels wide/high, right at the area where the screen meets the frame, that is all messed up, like a bunch of stuck pixels. i found another area similar to this at the top (the other is at the bottom), but smaller.
in addition to this i have minor clouds and some lights at the top two corners, and i had some stuck pixels that i unstuck myself when i first got it.
Should i do an exchange? Its hard to see these problems, but im scared that i got a bad panel that will screw me later on.
Well, in addition to this, when i put it on a white screen to see if there were any other dead/stuck pixels, i found a spot a few pixels wide/high, right at the area where the screen meets the frame, that is all messed up, like a bunch of stuck pixels. i found another area similar to this at the top (the other is at the bottom), but smaller.
in addition to this i have minor clouds and some lights at the top two corners, and i had some stuck pixels that i unstuck myself when i first got it.
Should i do an exchange? Its hard to see these problems, but im scared that i got a bad panel that will screw me later on.
Saga
Banned
- Feb 18, 2005
- 2,718
- 1
- 0
0. If I'm paying for an expensive electronic, I'm not going to accept it anything less than flawless. I wouldn't buy a new phone with a warranty that stipulated how big of a scratch the screen could have out of the box.
If *I* damage it, it's one thing. If I'm paying $1-2k for something and it's damaged out of the box, it's absolutely fucking unacceptable.
Edit: Lets face it. All dead pixel policies are is a way for electronics companies to reduce their QA overhead by forcing the consumer to do their own QA.
If *I* damage it, it's one thing. If I'm paying $1-2k for something and it's damaged out of the box, it's absolutely fucking unacceptable.
Edit: Lets face it. All dead pixel policies are is a way for electronics companies to reduce their QA overhead by forcing the consumer to do their own QA.
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