<< yes, there is a heat coil at the top, but one at the bottom also, and once I treid broiling some salmoin down there to reheat it, and it seemed to work well.... ill go take a look at it again (I live in an apratment so I didnt buy this oven, and have not manual for it) >>
By definition, broiling is cooking with the heat source above the food and at a very high temperature. The lower element(s) probably don't come on at all.
Make sure the oven is set to "broil." Sometimes you have to set 2 dials--the one that specifies Bake/Broil/Clean/Etc and the Temperature knob as well.
Check to make sure the upper element is cranking. Also, leave the oven door open a crack!