How long does it usually take to get a refund from Dell?

[demenion]

I refused the shipment as I was instructed to by Dell and have not been credited back anything in my bank account. It's been over three weeks, does it usually take this long?

 

[Sphexi]

Welcome to the world of Dell. I'd suggest calling them, and keep a copy of your shipping invoice/receipt handy, they'll have trouble finding any information about your order.

 

[Boogak]

It took about a month to get my DPA account credited back for my monitor purchase I returned, and that was after I had to post on their returns forum. Try their forum, the moderator there usually responds pretty fast.

 

[Tylanner]

wong time

 

[demenion]

Update: Still haven't recieved my refund...

I did use their live chat on their website and the CSR confirmed that they recieved the monitor and it should be processing.. ugh..