how long does a seagate rma take?

vital

Platinum Member
Sep 28, 2000
2,534
1
81
i'm still waiting for them to send me back a hd that i sent in 3 weeks ago... anyone ever have any experience w/ seagate rma?
 

Mrvile

Lifer
Oct 16, 2004
14,066
1
0
Wow I'm surprised you can even RMA, I can't ever find good hard drives for sale that aren't OEM...I'm sure a lot of us here got our HDD's OEM.
 

vital

Platinum Member
Sep 28, 2000
2,534
1
81
Originally posted by: Mrvile
Wow I'm surprised you can even RMA, I can't ever find good hard drives for sale that aren't OEM...I'm sure a lot of us here got our HDD's OEM.

i got my HDD retail from compusa 6hr sale i think, punched in the serial on seagate's website and says it's still under warranty
 

Steven the Leech

Golden Member
Oct 16, 1999
1,443
0
71
You should call them, I wouldnt think it would take much more than 3 weeks, depending on what day of the week you sent it back to them.
 

weeber

Senior member
Oct 10, 1999
432
2
81
I RMA'd a Seagate a few weeks ago, and the turn-around time was very good. Within a week after they received my old one. You can check your RMA status online: Click here.

 

vital

Platinum Member
Sep 28, 2000
2,534
1
81
it says the status is "Issued partially received" and the detailed page is really confusing and i dont see any customer support number i can call...