I live in Minneapolis and have just a couple complaints. A call is occasoinally dropped, with or without a strong signal, odd. And if you go outside a Sprint Digital area, you're paying 39 cents per minute. I've heard of network capacity problems in very densely populated areas, such as Chicago. I was going to switch to a new service with free roaming, but that would mean replacing my Touchpoint phone. Actually, only the digital chip that all Sprint phones use is made by Qualcom. The phone is made by Denso, who also make the electronics for Honda, Lexus, Toyota, etc. Damn, that Touchpoint is a nice phone! It works great, it's tough enough to hammer a StarTac into a hundred pieces

, and it's down to $120. I paid $200 one year ago.
Through December you can get 250 weekday minutes plus 1250 Night & weekend minutes (practically unlimited, as far as I'm concerned) with free long distance and 6 months free web usage (free except for minutes, that is) for 34.99 per month. I don't know about "family plans" though (uh, family planning, anyone?

) I'd ask people in your area what they think of Sprint, since it seems to depend on where you use it.
I don't think the Samsung phones are bad, but they also carry some nice ones by Sanyo and the old and new style (no flip, slightly smaller) Touchpoints.
EDIT: Current Sprint users can switch but it's $150 if you cancel before a year is up.
OUCH! That's the highest I've seen. I'd say this is not a good plan for a new Sprint customer. You might try it and think it sucks skulls and want to cancel!