How is COX cable modem service diffrent from when @Home ran it?

TheLizardMan

Senior member
Aug 29, 2000
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I used to have cox@home over a year ago. Back then my download was pretty good "around 200kb/s" but the upload was 15kb/s and the line was down a lot. How is it diffrent now with @home out of the picture?
 

andrey

Diamond Member
Oct 9, 1999
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For me speed has been pretty much the same, but with @Home I was able to keep the same IP for months, while with @Cox, my IP changes almost every 2 hours. Argh!!
 

TheLizardMan

Senior member
Aug 29, 2000
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<< For me speed has been pretty much the same, but with @Home I was able to keep the same IP for months, while with @Cox, my IP changes almost every 2 hours. Argh!! >>




2hrs?!?!?! wtf..
 

andrey

Diamond Member
Oct 9, 1999
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<< So uploads are still 15kb/s? :/ where are you from? Im from Cali. >>


I've been getting around 30 kb/s with @Home and still get about the same with @Home



<<

<< For me speed has been pretty much the same, but with @Home I was able to keep the same IP for months, while with @Cox, my IP changes almost every 2 hours. Argh!! >>


2hrs?!?!?! wtf..
>>


Exactly what I'm saying.. WTF?!?!
 

Twitty

Member
Feb 1, 2002
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Not sure if this affects you at all, but from my experience they are starting to lock out VPN usage in some areas. I configure remote users to link to the main office using VPN - in these areas of the country, Cox is forcing reps to sign up for thier Cox@Work service which is about 2 times the price as the old Cox@Home. If you don't have to worry about the VPN issue, then you probably wont notice any change in the service at all.
 

imgod2u

Senior member
Sep 16, 2000
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The speed isn't all that different although accesses to newsgroup and email servers are a little slower. There are a few things that have degraded. One being the web spaces are limited to 300MB transfer and 2 being the ip constantly changes. With @home, I had 4 ip's that never changed as far as I know.
 

bigshooter

Platinum Member
Oct 12, 1999
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With cox.net i've had the same IP for 2 days now. If you are having problems, I'm sure they'll be ironed out after the 26th or 28th, when everyone HAS to be switched over. The service has been great for me, I haven't noticed any differences, my upload even seems a little faster.. at least over direct connect. Cox is still faster than any other high speed service in the area, the only other one being qwest dsl. I am mad that I had to lose my nowonz@home.com email address. People liked that one.
 

travisio

Senior member
Oct 13, 2000
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Well Cox used to oversell bandwidth where I live (West TX). They had a total of 5 T1's for X amount of users in a town of 100,000 people. I would have a 300 ping at all times and avg. 30kB downloads. I complained so much that I was in a constant email war with them. They finally got an OC3 here but until then they sucked. They still go down quite a bit. As well they got sued by Verizon for cutting a bunch of their fiber lines around town multiple times. Personally I think Cox is a bunch of inbeciles not only in there tech support dept. but in their network admin dept. Also during the times they had 5 T1s they raised the prices!! They suck I think. Thats just my 2 cents.

As for now I get constant 100kB downloads now and still a shafty 15kB upload. Mine seems fastter than most of the people I know that have it here in town but I still have the old old black shoe box modem that I goot when they beta tested it here in town. (I don't know if that has anything to do with it though)
 

Texun

Platinum Member
Oct 21, 2001
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TheLizardMan

Honestly, a lot has to do with where you are located since most of the systems use different capacity OC's to get out of the city. Reports in this thread will not be a hard and fast rule of the speeds you would see if you went back. Even in the same system I've seen speeds MUCH better than mine, and I'm happy with what I get.

Without giving away more info that I would like, I can say that there have been serious problems associated with the conversion. Cox was pressed to make the move in a VERY short time once @Home went belly up. All systems were converted within days of each other and a conversion of that size is not at all possible without some problems.

Where I live, I will say that my service has improved. I haven't had any trouble at all with the email, and that was a big pain in the butt as anyone with previous @Home experience can verify. As far as speed, that has improved as well. I got speeds of 165KB (not kb) at best with @Home. Since the day of the conversion my speeds have been 2.5 to 2.9MB\sec down with a 256kb upload cap even during peak hours. I haven't seen those speeds in a long time so I'm not complaining because some are faster.

As far as the IP lease, there have been issues with the DHCP that have caused some to be anywhere from 2 hours to 24 hours, and maybe even some with a 7 day lease but I don't know that to be a fact. A lesser known problem in the future could be a lack of IP's which will bring about IP reclamation; meaning simply that IP's leases could be shorter so they can be recycled by the ISP. No BS, just a possible scenario that must be considered at this time. You can always hard code and hope it holds. Trying to stay as neutral here as possible about the conversion since I'm sure as hell not selling anything.

Some have had, and still may be having serious problems and their concerns are quite valid. However, there are tens of thousands of thousands of other users who have had no problem at all. I don't have any special tricks or pull where I live, and my experience has been positive without the need to call tech support. The install CD that comes with the install mainly does two things: It will release the hard code status if necessary to allow the new Cox IP to be pulled. Second, it walks the user through initializing and setting up email in Outlook Express. I didn't use it, and most in here wouldn't touch it since they are quite capable of configuring their own equipment. All said and done, I wouldn't want to go back. The speed increase has been the best part of the conversion.

Check with the people in your area and see what they think. I suggest ruling out any negative responses about tech support or intermittent connectivity. Those will pass once the system becomes more stable and the phone lines to support are not quite as jammed as they have been.


No flames please.

Good luck!

++++EDIT+++++
Forgot about your newsgroup question.

I don't use them much, but a friend of mine was absolutely giddy last week when talking about the speeds, and there are over 54,000 of them. Much more than @Home.
 

Adul

Elite Member
Oct 9, 1999
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here in phoenix it has been a mixed bag. I can't say until the network issues are sorted out, but I am currently dealing with some outages at times. Pings are insanely high for unkown reasons. A new ip every week. With that said, downloads still max out at around 400KB/sec, and uploads are still 32 KB/sec has it was when I was on @home. I am the drop in service quality will improve otherwise I am switching to 640k DSL or 1 Mb dsl.
 

travisio

Senior member
Oct 13, 2000
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Im not trying to dog cox comm. but they really gave me the run around saying that they had hardware problems in my area when they didn't have enough bandwidth. I knew this because some guys, I knew that worked at a local DSL comp, kept in touch with their only broadband competitor cox. There was no problem in my area it was just their pipe which they wouldn't admit and lied to me about. You guys that get more than 100kB downloads and more than 15kB uploads should feel very very fortunate. Speeds like that around here are unheard of. However, I do live far away from major cities which have the big backbones. An OC3 in my town is HUGE. So....
 

Texun

Platinum Member
Oct 21, 2001
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travisio

I've heard other claims like yours, but most were before the conversion. Wish I had the solution to your problem but I do know there had been some bandwidth issues and I thought they had been worked out, at least as far as the backbone. Could be a load balancing issue in your area. All the OC's in the world won't help if the node, line card, or head end in your area are getting slammed. Are your speeds the same at all times? Call them up and ask for a call back from one of the managers. The conversion really should have taken care of that. I know the speeds you are seeing were not part of the plan.

I'm sure you have already done the usual: MTU patch, bypassed any router, etc.

Someone made a comment about slow pings. There have been some routing issues. Those too are being worked on, at least they were the last I heard.