How is Asus when it comes to RMAs?

[CableDude]

I've been having a world of problems lately.. For about a week I've been stuck with my FSB at 100Mhz, and I couldn't boot at 133Mhz. I've done everything possible, and now I can get into XP at 133. I have a feeling that there's something wrong with my CPU, but I want to make sure it isn't my mobo first. (I had problems with it as soon as I replaced my K7S5a with it...) The only thing I've RMAd before was a Maxtor HDD, which was great. They sent me a new unit, and I had 30 days to send my defective one back. Can I expect the same with Asus? Or will I have to send my mobo in first, then wait for the new one?

It's a A7V333 BTW...

 

[Adul]

you will have to send it in and wait for a new one. asus has a 3 year waranty on their products

 

[CableDude]

Damn.

 

[corkyg]

RMAs are normally handled by the vendor in such cases. You should be able to get faster action that way if it is a reliable vendor such as Multiwave or Newegg.

It would be a good idea to test the situation by temporarily using a different processor that is known to be good. Memory problems could also be involved.

 

[Ph33zy]

if you happen to live by them like i do (Northern Cali) you can just go there and drop off your dead mobo and pick up a new one the next day.

 

[Markfw]

I think you should also check your memory timings. I have the same motherboard, and I had to change mine to cas 2.5, and I had the same problems as you before I did that.

 

[CubicZirconia]

Personally, I've had terrible experiences with ASUS RMA policies. Awhile back I got an a7a266 with an obviously defective bios chip. So, I sent it back to asus. They seemed nice about it at first, and everything seemed good. That was until I got the same exact mobo back. They didn't even bother to give me a different one. I'd try and deal with the vendor.