GoodEnough
Golden Member
Friend got this boot up error on their Win8.1 laptop.
It would basically be stuck in a booting/reset loop and never get to Win.
I didn't know if the HD was dead, or if the MBR was just corrupt.
1) I made a recovery Win8 USB drive, which took almost an hour to make.
2) I went into F2/BIOS and booted from the USB.
3) I chose "Troubleshooting->Advanced->Repair".
After an hour, the laptop just shut off, so I tried it again.
It finally said "Can't repair"
5) I went back into the USB utilities and opened the CMD prompt.
I noticed I could access "User/Name/Documents/*" so I used XCOPY (/e) to copy the entire documents folder onto the USB drive.
This was a very nice development, since I assumed I would have to remove the laptop HD and plug it into a 2.5" enclosure and connect it to another PC to copy the files off.
So, at least user has their files right now.
So far, did I take the right approach?
Since the files have been pulled off the machine, I think the next step is to just try the boot USB "Restore" feature. Is that right?
It would basically be stuck in a booting/reset loop and never get to Win.
I didn't know if the HD was dead, or if the MBR was just corrupt.
1) I made a recovery Win8 USB drive, which took almost an hour to make.
2) I went into F2/BIOS and booted from the USB.
3) I chose "Troubleshooting->Advanced->Repair".
After an hour, the laptop just shut off, so I tried it again.
It finally said "Can't repair"
5) I went back into the USB utilities and opened the CMD prompt.
I noticed I could access "User/Name/Documents/*" so I used XCOPY (/e) to copy the entire documents folder onto the USB drive.
This was a very nice development, since I assumed I would have to remove the laptop HD and plug it into a 2.5" enclosure and connect it to another PC to copy the files off.
So, at least user has their files right now.
So far, did I take the right approach?
Since the files have been pulled off the machine, I think the next step is to just try the boot USB "Restore" feature. Is that right?
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