How good is SMC RMA?

[DotheDamnTHing]

emailed tech support two days ago describing numerous problems with a wiredSMC router/print server...basically, it freezes with all LED on and buzzing noise internally..no response as yet..anyone else have any stories?

 

[Sniper82]

do they have a phone # you can call? Never email a company unless you have to.

 

[DotheDamnTHing]

ttt