Originally posted by: Viper GTS
In short, when using BES:
Enterprise e-mail system (ie Exchange) =(via LAN)=> BES =(via web & wireless data)=> Blackberry
The long version:
Initial setup:
Enterprise e-mail account info is entered into BES
User connects to BES via desktop sync
Handheld PIN & routing info is stored in BES
When an e-mail is received:
E-mail is received by enterprise e-mail system
BES reformats e-mail and attachment for handheld, forwards to blackberry via web + wireless data network
Viper GTS