how does an RMA work?

[Walleye]

one of the sticks of RAM i got from outpost.com is fubared. so, how do these RMA's work? do i send it back in it's original packaging? (have to hunt for it).... it was sent in this HUGE box that was completely unnecessary, with only a little anti-static wrap and a giant air bag in it.

so what am i supposed to do? fill out some form, send it back... do they send me the replacement, or do i send it back, then they send me the replacement, or what...

 

[Cyberian]

Originally posted by: Walleye
one of the sticks of RAM i got from outpost.com is fubared. so, how do these RMA's work? do i send it back in it's original packaging? (have to hunt for it).... it was sent in this HUGE box that was completely unnecessary, with only a little anti-static wrap and a giant air bag in it.

so what am i supposed to do? fill out some form, send it back... do they send me the replacement, or do i send it back, then they send me the replacement, or what...

I suppose contacting outpost.com is out of the question.

 

[TommyVercetti]

Contact the company that made the RAM. Follow their procedure, which is fill out a form, wait for RMA number, and then send the item back. No need for original packing, just make it nice and secure.

 

[Fiveohhh]

different places do it differently, basically the same ship it in proper packaging, and write the RMA # on it.. thats about it. Just did a mastor rebate and it went well. 1 week turn around time.

 

[RIGorous1]

Originally posted by: TommyVercetti
Contact the company that made the RAM. Follow their procedure, which is fill out a form, wait for RMA number, and then send the item back. No need for original packing, just make it nice and secure.

I know this is OT, but tommy what happened with that girl and the "S" sticker on your crotch? did you show off your "vehement gyrations" to profess "your undying love"?