how do you get rid of this mywebsearch crap?!

[Mizugori]

one of the users at work frequently gets spyware / viruses and crap on their workstation.

now there is a mywebsearch issue and in googling I have only found a bunch of suggestions to use antivirus programs I've never heard of that the users claim are "great at removing it"

can anyone tell me how to realistically clean this thing off? i don't know if it's actually a virus or what but it adds a toolbar to IE and firefox and frequently changes the search provider to itself, redirects some webpages, etc....

tried cleaning with mbam in safe mode with networking, and combofix, and am running symantec endpoint on all workstations.

please advise, and no offense but i don't really want generic suggestions about how to remove viruses and spyware in general, please respond if you have dealt with this exact issue yourself.

thanks

 

[AnnonUSA]

Superantispyware removes this.

Also MyWebSearch can usually be removed directly from Control Panel | Add Remove Programs....

 

[tzdk]

I have removed it from a Dell computer, along with most of their bundle crap. http://en.wikipedia.org/wiki/MyWay_Searchbar must be one of the most documented "infections" or features. I uninstalled like AnnonUSA said and then cleaned up with Malwarebytes. Perhaps also Superantispyware. Even Spybot&Destroy should be able to handle this so strange you have problems. Unless you restore OS/image with already "infected" bundle I dont see how it should be that hard to remove.

If annoying bundle is problem go through add/remove from top to bottom, there could be more. Like url redirector, search assistant - any unknown entries you should check.

I just noticed "Webfetti" in that Wikipedia article. Few months after Dell computer was clean it had some Webfetti adware on it. Was not detected by Norton 2009 but by Malwarebytes. May be cursors, icons for IM or something. http://www.pchell.com/support/webfetti.shtml In same family of "infections". You dont need a bunch of extra tools to check and remove, Malwarebytes and SuperAntiSpyware should do. No AV overlap those 2 completely. And whoever told you "great at removing it" is correct. Difference between prevention and removal so tools targeting specific tasks is often the way to go. Should not trust just 1 anyway so keep them. In settings you can remove any visual traces of them being on hd, rightclick option, startup icon, embedding in security center.

 

[Sam25]

Yup, Superantispyware will remove this.