hopefully free software will force the user to acutally start to understand what a computer is, how it works, and what needs to be done to reach there particular goal. if they cant use their own computer for a specific task, like say writing a report, then they should use a type writer.
for some reason when things are free people pay attention to it more. unless they wanna pay, which is a good thing for companys because then they have product, theres really no use for free software for stupid people... yes stupid people... i know even im going to have to call in tech support for something but more often then not that is because of the companys products short comings and not mine own. people arnt just going to stop using computers. so give it 30 years and 3rd graders will know more about computer systems then you or i.