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How do I RMA my MS Intellimouse Optical?

MWink

Diamond Member
Oct 9, 1999
3,642
1
76
I know this topic has been beat to death here but I can't find any of the old threads. Well, my MS Intelli-Mouse Optical finally bit the dust. It has been acting up for a few months now (jumping around). Yesterday I was using it and it started turning off and back on when moved. I'm sure the cord is bad. So, how do I RMA it. Is there some way I can do it on Microsoft's site? Or do I have to call them? Thanks.
 

Lore

Diamond Member
Oct 24, 1999
3,624
1
76
I believe you can file a request on their website. Select "Contact Microsoft Online" and login using your Microsoft Passport. From there you can file a new support request, describe the problem, and if they determine it to be defective they can authorize a replacement.