How do I restart the HTTP related services? Please help...

[hakway]

Hi,

I have Roadrunner cable modem, an XP box, and I use Norton Personal Firewall on it.
I also keep Kazaa Lite ++ open most of the time on my machine.

This started to happen more and more often:
My web connection suddenly goes dead, and I cannot go to any HTTP address using IE. When this happens, I first cannot see part of a web page, and then open anothet page, my home page Yahoo comes fully blank. After I while, I start to get the "Page Cannot be found error". Logging off doesn't help, and I have to reboot the PC.
Looks like HTTP service suddenly dies. Outlook and Kazaa still runs fine though.
I have Oracle 9i installed on my PC, and Apache server is running too, but I don't think that's causing the problem.
I don't think Norton Personal Firewall is causing the problem either, because I disable the firewall, or even shut it down completely, but nothing changes.

Previously, this was happenning after being connected to the net for a long time (several hours), but it seems like I have to reboot more often now.

Does anyone now how I can restart the HTTP related services? Even if I remove the driver for my network card, it doesn't help.
Could this be a virus?

Thanks a lot for your help in advance...

 

[Nothinman]

There's no "HTTP service" on the client side, just IE opening a connection to an http server and downloading the files it asks for.

Personally I would try another browser, since Outlook and Kazaa are fine I'd say it's a problem with IE before a general networking issue. Given that Mozilla or somethign works I would just ditch IE, it needs to go anyway.

 

[hakway]

Thanks for the help.
In fact, following your recommendation, I installed Mozilla and Netscape.
However, when this problem occurs, none of the browsers work, but Outlook and Kazaa works fine.
It is very frustrating.

Below are some more details on what's happenning and my system:

It looks like my IP is getting dead, although I can release and renew. I get the same IP all the time(192.168.3.5), because I use subnetting, and set 192.168.3.5 as my static IP.
I have a Linux machine with two Network cards, and I use it as a gateway for packet filtering. However, there is no problem with that, it just works fine, and when I restart my Windows machine, it immediately starts to work. This problem occurs after several hours of use.
(I am writing these from the Linux machine now, since Windows cannot connect to web at all).

How do I check my Host file for any weird entries?
I do not use or connect to any proxies. My Norton Firewall is up to date.
There are no Norton Rules, I just use Norton as an extra security after the LINUX.

When I view the system logs of Norton Firewall I see the following lines; these are the last 3 lines (I think the last event happened right before my HTTP died):

12/4/2003: 11:50:03 PM - NIS is protecting your connection to a newly detected network on adapter "D-Link DFE-550TX 10/100 Adapter - Packet Scheduler Miniport" (IP Address: 192.168.3.5)
12/4/2003: 11:48:15 PM - NIS is protecting your connection to a newly detected network on adapter "D-Link DFE-550TX 10/100 Adapter - Packet Scheduler Miniport" (IP Address: 192.168.3.5)
12/4/2003 5:44:52 PM - User logged in
....

Below is what comes out in Netsh Diag GUI and IPCONFIG /ALL. In fact, there is no difference at all between the output of those while HTTP is working and after it goes dead:

Netsh Diag GUI (I'll just post the titles of the passed ones):
Internet Service: Passed
Modems and NetworAdapters: FAILED
DefaultIPGatew: (Same Subnet)(Passed)(PASSED)
DHCP Server: 192.168.3.1 (PASSED)
IP Address = 192.168.3.5 (FAILED) - Pinging 192.168.3.5 with 32 bytes of data: Request Timed out.....Packets Sent: 4 Received=0, Lost=4

When I do IPCONFIG /ALL, below is what comes up:
Windows IP Configuration
Host Name: way-826v6bnnql3
Primary DNX suffix:
Node Type: Unknown
IP Routing Enabled: No
WINS Proxy Enabled: No

Ethernet adapter Local Area Connection 3:
Connection specific DNS sufix: PSAMER
Description: D-Link DFE 550TX 10/100 Adapter
Physical Address: 00-50-BA-6B-2B-85
DHCP Enabled: Yes
Autoconfiguration Enabled: Yes
IP Address: 192.168.3.5
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.3.1
DHCP Server: 192.168.3.1
DNS Servers: 192.168.3.1
Lease Obtained: Thursday, December 4, 2003, 11:50:00PM
Lease Expires: Friday, December 5, 2003, 1.50 AM


Thanks again for your help! Please let me know if you have any idea why this is happenning.

 

[Kadarin]

DNS problem maybe? Try adding your ISP's DNS servers manually to your ip configuration. Or someone else's DNS servers, for that matter.

Good luck!

 

[Thoreau]

Originally posted by: Astaroth33
DNS problem maybe? Try adding your ISP's DNS servers manually to your ip configuration. Or someone else's DNS servers, for that matter.

Good luck!

I definitely concur. One of the first things I do with all of my networks is point them to specific DNS servers. More importantly, I don't rely just on the DNS IPs provided by my ISP. (Cox doesn't know how to keep a DNS server running to save its life.) I actually run everything off of the DNS servers as ASU, then fall back on my ISP servers. If all else fails, my router is set to query the DNS root servers, which would be extremely slow, but at least I would still be able to resolve.