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How do I get a deal on a phone upgrade from TMobile?

JHawk

Senior member
Have been with T-Mobile for 1 year--am satisfied with their service and my plan. However, I hate the phone I have. Called them to upgrade and jeez they want an arm and a leg to change phones--even with my "discount" if I renew. I really don't want to change companies--so any suggestions would be appreciated.

Thx in advance

JHawk
 
Originally posted by: kermalou
tmobile us going under, find another carrier

And you know this how?
rolleye.gif
 
Originally posted by: kermalou
tmobile us going under, find another carrier

Says who? Provide some reliable sources to back your claim up.

T-Mobile is one of the top wireless carriers right now. I would see AT&T or other carriers going down before T-Mobile ever went down.
 
Originally posted by: Nocturnal
Originally posted by: kermalou
tmobile us going under, find another carrier

Says who? Provide some reliable sources to back your claim up.

T-Mobile is one of the top wireless carriers right now. I would see AT&T or other carriers going down before T-Mobile ever went down.

FYI ATTWS is the most financially sound wirelss company...tmobie is among the worst...check out their financial profiles if you want proof

 
this is what my cousin did.....tell them you need a replacement phone, if they decline say 'ok, i want to cancel my membership and go to a new carrier.'

when my cousin said this they gave in immediately..think about it. the phones are worth nothing compared to the service charges...and a long customer
 
Originally posted by: JHawk
Have been with T-Mobile for 1 year--am satisfied with their service and my plan. However, I hate the phone I have. Called them to upgrade and jeez they want an arm and a leg to change phones--even with my "discount" if I renew. I really don't want to change companies--so any suggestions would be appreciated.

Thx in advance

JHawk

I have been with about 3 or 4 carriers in the past 7 years or so. My experience has been that the only way to get a good deal with a carrier is to sign up fresh. In other words, leave Tmobile and sign up as a brand new client. You may need to sign up with a different carrier first though.
 
T-Mobile keeps customer records for 90 days, so you can't just terminate your service and sign up under a new account with the same name.

Do what i did, go through the online CSR and state your case. They tend to be a lot more lenient and considerate. I got a S105 for a lot less than if i went through the upgrade dept with the "discount". Plus i got a couple months free to boot.
 
Check this out

The New York Times, March 11, 2003

Copyright 2003 The New York Times Company

The New York Times

March 11, 2003, Tuesday, Late Edition - Final
SECTION: Section W; Page 1; Column 3; Business/Financial Desk

LENGTH: 785 words


Deutsche Telekom Posts Biggest Loss in Europe's History

BYLINE: By HUGH EAKIN

DATELINE: BERLIN, March 10

BODY:
Deutsche Telekom said today that it had lost 24.6 billion euros ($27.1 billion) in 2002, the biggest annual loss in European corporate history.
The company said it had also seen some hopeful signs in the fourth quarter, when revenue was up and its loss was much narrower than the year before, thanks to a strong performance by T-Mobile, its wireless unit. But analysts had been expecting even better results from T-Mobile, and disappointed investors bid down Deutsche Telekom's shares.



The main culprit in the immense annual loss was the sharply reduced value of investments the company made in the technology stock bubble of the late 1990's. Like Vivendi and France Telecom, which both posted losses last week in excess of 20 billion euros, Deutsche Telekom recognized the new market reality with enormous write-offs on those investments. All three companies changed chief executives last year.
"We are well aware of the scale of the figure," said Kai-Uwe Ricke, Deutsche Telekom's chief executive since November, in a statement that accompanied the 2002 financial results. "We are in no way trying to gloss over this."

The company recorded 14.5 billion euros ($16 billion) in revenue in the fourth quarter, a 9 percent increase from the comparable period a year earlier. Its net loss fell to 100 million euros ($111 million), from 2.5 billion euros ($2.8 billion) a year ago. The company managed to reduce its total debt by 3 billion euros ($3.3 billion), to 61.1 billion euros ($67.6 billion).

"All in all, the fourth-quarter trend is quite positive," said Ralf Hallmann, an analyst for Bankgesellschaft Berlin. "The net loss figures, though historic, are much the same as they were after the third quarter."

T-Mobile, which Mr. Ricke ran before ascending to the top post, is the company's growth engine. It is adding subscribers at a brisk pace in Britain and, especially, the United States, and its revenue rose 29.5 percent in the fourth quarter, to 5.2 billion euros ($5.7 billion).

Profits rose 31.9 percent in the quarter at the company's Internet service, T-Online, reaching 500 million euros ($553 million). The company's traditional cash cow, the T-Com fixed-line network business, managed a small increase in earnings.

Still, the company's heavy debt, much of it run up to pay sky-high prices for new-generation digital wireless licenses and other technology bubble investments, is weighing on the company's share price. Deutsche Telekom sank to 9.15 euros, or $10.07 a share, a drop of about 9 percent.

"We are working with a very high debt level, and that frightens investors a lot," said Boris Boehm, a fund manager for Nordinvest in Hamburg, which has 1.4 million shares of Telekom.

The company has been selling some peripheral assets in recent months to reduce debt, notably six cable TV networks that fetched 1.73 billion euros ($1.9 billion) and real estate worth 300 million euros ($331 million).

The company has also been talking with rivals about selling a star performer, the American unit of T-Mobile. Telekom bought the business, formerly called Voicestream, in 2001 for $40 billion. With a 42 percent gain in subscribers last year, it is the fastest-growing operator in the market. But it remains the smallest of the six national operators, and it is still losing money, though its operating results have been improving.

"T-Mobile USA could be a main source for this year's and next year's Ebitda," Mr. Hallmann said, referring to earnings before interest, taxes, depreciation and amortization costs are counted.

"If subscription increases are as positive this year as in 2002, they could even become No. 5," he said.

The company held talks with Cingular Wireless last year about a merger with T-Mobile USA, but called them off in November when the two sides could not agree on valuation. Deutsche Telekom said today that it would continue to invest about 2 billion euros ($2.2 billion) in capital improvements to keep T-Mobile growing in the United States.

Deutsche Telekom did not offer any new forecast today for its results in 2003. But it promised shareholders that it would continue to reduce debt by cutting costs, improving cash flow and selling noncore assets and businesses. The chief financial officer, Karl-Gerhard Eick, said the company expected to sell about 2 billion euros' worth of real estate this year.

"The good signs are overlooked," Mr. Boehm said. "The company is on track to reducing its debt by another 12 billion euros this year. As rivals have died out, Telekom is in a sweet spot in the German market, and well positioned in new technologies. It could do well in a better economic environment."



 
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