How common are dead pixels?

Wyck

Senior member
Jun 13, 2001
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I bought a nice Samsung LCD from CompUSA last week that has a single dead pixel. I'm the kind of guy who finds this very annoying. Although I didn't pay the $70 for the replacement guarantee, I have gotten verbal confirmation over the phone that they will let me exchange it for another one of the same model. However, I'm concerned that if it is a very common problem the new one will be worse. It's a "known evil" situation. Should I take a chance? I don't believe that I will have more than one opportunity to do the exchange.
 

TourGuide

Golden Member
Aug 19, 2000
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You should take it back and exchange, then ask them if you can buy the replacement guarantee. I bought the 213T from Best Buy and have used the warrantee twice for dead pixels. When I'm paying that much for a panel it needs to be right regardless of how many times I have to exchange it. The worst scenario is when the dead pixel is right in the middle.
 

jiffylube1024

Diamond Member
Feb 17, 2002
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I'm 3 for 3 on getting a single dead pixel on the LCD's I've bought. All have come out of the box with a single dead pixel near one of the corners of the screen.

If it's out of the way (like all three of mine have been), then I wouldn't bother exchanging it.

Originally posted by: TourGuide
You should take it back and exchange, then ask them if you can buy the replacement guarantee. I bought the 213T from Best Buy and have used the warrantee twice for dead pixels. When I'm paying that much for a panel it needs to be right regardless of how many times I have to exchange it. The worst scenario is when the dead pixel is right in the middle.

That does suck and it looks hideous as well. I had one at work like that and it was annoying to use.
 

Necrolezbeast

Senior member
Apr 11, 2002
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I had to exchange my first NEC 1765 because of a dead pixel right in the middle of the panel, the one I received in exchange is now a year old and has no pixel problems...I would vote to exchange it out and see how that one turns out.
 

Wyck

Senior member
Jun 13, 2001
940
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Thanks for the advice! I got a new one and I'm VERY glad I did.