just got off the phone with csr she quoted 5-8 business days to process orders. she also informed me that my order status was ip and that i was on my fifth day of waiting and oh by the way 1 of my items was on backorder. when i inquired how they were going to get my order to me within 3 days when it was still showing ip she had no answers other than, that she would have a senior customer service rep call me tomorrow. i was considering ordering more from this place but until i get some answers i'm planning on holding off. will let you know the outcome once they get back to me...IMHO if you haven't ordered from these guys wait, and if you have pray....