WHOOOOO HOOOOOOOOOO !!!!!!!!!!!!!! total amount $77.17 YA baby!
I used the live chat feature and directed them to the link. heres how it went.
HappyValentines: You still got my number
^ NEWEST ^
HappyValentines: ok
Julie: I'm sorry but I just erased your card number (on accident). Do you want me to call you and get it over the telephone?
HappyValentines: yay finally! exp date is 09/03
HappyValentines: thanks!
Julie: That is cool, I will wait.
HappyValentines: yup
Julie: You are on hold with the bank?
HappyValentines: hey julie im on hold right now
Julie: Your order number is 1021415247.
Julie: I can place the order on hold and when you get the expiration date, all you have to do is call us at 1-800-378-2753.
HappyValentines:
there customer service number isnt working
HappyValentines: Kenny
Julie: May I have your name?
HappyValentines:xxx-xxx-xxxx
HappyValentines: please do so
Julie: We are not capable (at this point) of placing orders over chat. You can place the internet order while we are chatting, then give me the order number. I can then take care of the necessary adjustments. If you would like, I can call you at this point and place the order for you over the telephone.
HappyValentines: clarify
HappyValentines: ok can you please claify
Julie: I'm sorry, I don't think I explained myself very well.
HappyValentines: Ok so what was the point of this chat?
Julie: The other option is to phone your order in, however, the person you place your order with will have to verify the price match.
HappyValentines: I dont quite understand
HappyValentines: excuse me? You cant place the order because you verified this price match?
Julie: Once you give me your order number, I can add the coupon (if the website won't accept it) and adjust the price.
Julie: You will be able to use that coupon with your order. Unfortunately, I am unable to place this order for you. Because I have already verified this price match, your best bet would be to place your order over the internet, while we are chatting.
HappyValentines: 91161 $30 off $100
Julie: What is your coupon code?
HappyValentines: Oh ok
Julie: We have to add the UPS ground shipping, so I came up with $101.79.
HappyValentines: If that is agreed then I would like to use a coupon code and place my order
HappyValentines: $103.69 is that correct? If you havent noticed already the crucial site has listed Free 2nd day UPS
HappyValentines: Yes but can you tell me what you came up with?
Julie: We can price match that item for you. Are you in the process of placing an order right now?
HappyValentines: no problem 90630
Julie: Thank you for being so patient! May I please have your zip code?
HappyValentines: i dont mind at all but heres the link to save you some trouble
http://www.crucial.com/store/PartSpecs.asp?imodule=CT32M64S4D7E
Julie: Do you mind hanging on for a few moments?
Julie: Ok.
HappyValentines: im back
Julie: I will wait.
HappyValentines: ill be right back
HappyValentines: Hey julie can you please hang on for a sec I have to pick my sister up from school
HappyValentines: there item number is CT32M64S4D7E
HappyValentines: sure thing
HappyValentines: but i wanted you to pricematch it with
www.crucial.com/webpromo
HappyValentines: Hi I was looking to buy that item number i just gave you
Julie: Would you mind hanging on a moment while I research this issue?
Julie: Hello!
HappyValentines: hello
[Julie - A representative has joined the session.]
A staples.com customer service representative will be with you in about a minute.
HappyValentines: Pricematch on item# IM1415517
Facebook
Twitter